조직외적 요인이 자발적 이직에 미치는 효과 및 재직기간의 조절효과 = The Relationship Between Extra-Organizational Determinants and Voluntary Turnover, and the Moderating Effect of Tenure in Hotel Industry

다국어 초록 (Multilingual Abstract)

Employee turnover has long been a concern of the hospitality industry because of it's high turnover rate. Thus employee turnover continues to be an important issue in both practical and theoretical spheres.
Traditionally researches in voluntary turnover focus in the relationship between organizational determinants and turnover, but it's explanation power has not been high. The purpose of this paper is to review the extra-organizational determinants of voluntary turnover, and the moderating effect of tenure on the determinants and turnover.
Based on the responses of 643 subjects in 30 grand hotels, empirical analysis showed that family responsibility and community support are negatively related with intention to leave, and family work conflict is affirmatively related with it. But tenure appeared to have no significant moderating effect on the relationship between determinants and intention to leave.

목차 (Table of Contents)

• Ⅰ. 문제제기 및 연구목적
• Ⅱ. 이론적 배경
• 2.1 자발적 이직의 개념과 유형
• 2.2 자발적 이직의 효과
• 2.3 조직외적 요인과 자발적 이직
• Ⅲ. 연구의 설계
• 3.1 자료수집 및 분석방법
• 3.2 변수의 측정, 타당성 및 신뢰도
• Ⅳ. 실증분석
• 4.1 연구변수간의 상관관계
• 4.2 조직외적 요인이 미치는 효과
• 4.3 재직기간의 조절효과
• Ⅴ. 연구결과 요약 및 시사점
• 참고문헌
• Abstract
• Key Words