국내 사이버대학교 웹사이트 평가 및 개선방안 연구

다국어 초록 (Multilingual Abstract)

The purpose of this study is to implement evaluation on domestic cyber University web site to analyze web usability and web accessibility in order to present how much cyber University provides various personalized services and qualitative contents to users on web site. And also with this result, I hope to contribute in qualitative development of web site and reliability of remote education.
For this purpose, I developed checklist suitable to remote University by applying SM-ABCDE assessment method of Moonhyeongnam, the professor in Sookmyung Women's University, and implemented evaluation on web sites of 17 cyber University over the five aspects of attraction, business, contents, design, and engineering. As the result of this study, it was found that Busan Digital University was best in the respect of attraction, both Kyunghee Cyber University and Cyber University of foreign studies were best in the respect of business, Kyunghee University was best in the respect of contents, and Hanyang Cyber University was best in the respect of design. It was also evaluated in the comprehensive view and the order was found that Kyunghee Cyber University, Busan Cyber University, and Hanyang Cyber University. However in the respect of engineering, it came out that all the sites did not observe the regulation on web accessibility. If domestic Cyber Universities are to observe the regulation on web accessibility with the long term view, on the base of this study, web usability would be increasing. Then they can secure various classes of customers as well as ordinary people so that they will be able to take the real place of educational institution orienting the most advanced educational method in the society of knowledge and information in addition to advance in themselves.

참고문헌 (Reference)

1 홍일유, "인터넷 웹사이트의 포괄적 평가 모형에 관한 연구" 17 (17): 161-180, 2000

2 김종환, "웹에 있어서 유저빌리티 향상을 위한 디자인 작업공정의 분석과 방법론적 제안에 관한 연구" 1 (1): 149-158, 2000

3 문형남, "웹사이트평가를 통한 e비즈니스 성공 전략" 한경사 2001

4 최동철, "웹디자인에서의 플래시 유저빌리티(Flash Usability)에 관한 연구：웹 유저빌리티 원칙을 기반으로" 5 (5): 83-90, 2002

5 짐 대처, "웹 액세서빌리티：접근하기 쉬운 웹 사이트구축하기" 정보문화사 2003

6 김재웅, "원격교육학 개론" 교육과학사 2000

7 정인성, "원격교육의 이해" 교육과학사 1999

8 김영환, "원격교육의 이론과 실제" 학지사 2002

9 이현수, "사이버대학의 웹사이트 평가모델 개발" 국제e-비즈니스학회 6 (6): 1-19, 2005

10 박준철, "사이버대학의 발전 방안에 관한 연구" 한국경영학회 10 (10): 215-240, 2006

11 정 백, "사이버대학교의 현재와 미래：사이버대학교 어디로 가야하는가?" (신춘) : 137-141, 2002

12 네이버, "사이버대학"

13 최성, "사이버교육/사이버대학의 특성과 이론 연구" 9 (9): 49-61, 2002

14 이지선, "사이버교육 콘텐츠의 웹 접근성 분석 및 평가" 한국교육정보미디어학회 12 (12): 177-195, 2006

15 정민승, "사이버공간과 평생학습" 교육과학사 2002

16 김성일, "사용편의성에 기반한 정보통신 접근성 표준평가 방안 개발 및 접근성 평가지침의 보완" 성균관대학교 2004

17 한명희, "변화하는 교육패러다임과 인간상의 문제" 79-102, 2000

18 현준호, "국내외 행정기관의 웹접근성 준수실태 및 개선방안" 3 (3): 2006

19 이건창, "공간 메타포 개념을 이용한 웹 사이트 네비게이션의 사용성 평가" 한국지능정보시스템학회 10 (10): 93-107, 2004

20 김호근, "“21세기 사이버대학 가이드”, 한국경제신문, 2003"

21 김용섭, "“1위 웹사이트에는 뭔가 특별한 것이 있다”, 비비컴, 2003"

22 Palmer, J.W., "Web Site Usability. Design, and Performance Metrics" 13 : 151-167, 2002

23 W3C, "Web Content Accessibility Guidelines"

24 Wikipedia, "Web Accessibility"

25 Benbunan-Fich, R., "Using protocol analysis to evaluate the usability of a commercial web site" 39 : 2001

26 Smith, A.G., "Testing The Surf：Criteria for Evaluating Internet Information Resources" 8 (8): 56-64, 1997

27 Albert, N., "Shaping Web Usability：Interaction Design in Context" Addison- Wesely 2002

28 Bauer, C., "Quantitative evaluation of website content and structure" 10 (10): 2000

29 Peters,O., "Learning and Teaching in Distance Education：Analyses and Interpretations from and International Perspective" Kogan Page Ltd 1998

30 W3C, "Introduction to Web Accessibility"

31 Jones, K., "Internet-Based Environmental Reporting" 26 : 69-90, 1999

32 Nielsen, J., "Designing Web Usability：The Practice of simplicity" New Riders Publishing 2000

33 Microsoft Corporation, "Accessible Technology in today’s business-case studies for success" Microsoft Press 2002

34 Becker, S., "A goal- driven approach to accessing the usability of an E-commerce system" 25-34, 2000