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    관광지 방문 후 이미지가 관광객의 태도와 구전의도에 미치는 영향 = The effects of destination images after visit on tourists'attitude and word-of-mouth communication

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    https://www.riss.kr/link?id=A105023371

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    다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

    Highly safe and comfortable long distance journey has become possible due to various factors in these days, so that people's interest and participation on tourism have increased, and tourism became one of the core life styles of people today. These booming trends of travel and tourism needs a careful scrutiny on how travelers and tourists have their attitudes and intentions through the perceptive image of the destinations. This paper examines the formation process of destination images based on the tourist behavior of oversea's tour, and attempts to investigate direct and indirect impact on tourist’s attitude toward destinations and the intension of word-of-mouth communication by employing the construct of cognitive and affective image about destination after visiting. The results show that there is an inter- relation in terms of influences among cognitive image, affective image and tourists' attitude and the intension of word-of-mouth communications. An important implication is that it is crucial to not only equip with physical facilities and develop destinations' natural resources effectively, but also to device various events or festival-like programs for fulfilling tourists' affective image of the destination.
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    Highly safe and comfortable long distance journey has become possible due to various factors in these days, so that people's interest and participation on tourism have increased, and tourism became one of the core life styles of people today. These bo...

    Highly safe and comfortable long distance journey has become possible due to various factors in these days, so that people's interest and participation on tourism have increased, and tourism became one of the core life styles of people today. These booming trends of travel and tourism needs a careful scrutiny on how travelers and tourists have their attitudes and intentions through the perceptive image of the destinations. This paper examines the formation process of destination images based on the tourist behavior of oversea's tour, and attempts to investigate direct and indirect impact on tourist’s attitude toward destinations and the intension of word-of-mouth communication by employing the construct of cognitive and affective image about destination after visiting. The results show that there is an inter- relation in terms of influences among cognitive image, affective image and tourists' attitude and the intension of word-of-mouth communications. An important implication is that it is crucial to not only equip with physical facilities and develop destinations' natural resources effectively, but also to device various events or festival-like programs for fulfilling tourists' affective image of the destination.

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    참고문헌 (Reference)

    1 엄서호, "관광지 이미지 측정에 관한 연구" 21 (21): 53-65, 1998

    2 김영우, "관광동기 및 관광유형선택에 따른 관광행동에 관한 연구" 한국관광.레저학회 18 (18): 153-172, 2006

    3 박석희, "觀光地의 情緖的 이미지 尺度 開發 :純情緖的 이미지와 準情緖的 이미지" 한국관광학회 25 (25): 13-32, 2002

    4 한국관광공사, "www.knto.or.kr"

    5 Milman,A., "role of awareness and familiarity with a destination: The central Florida case" 33 (33): 21-27, 1995

    6 Lawson,F., "and recreational development" London: Architectural Press. 1977

    7 Fridgen,J.D., "Use of cognitive maps to determine perceived tourism regions" 9 : 101-117, 1987

    8 Weiermair,K., "Tourists’ perceptions towards satisfaction with service quality in the cross-cultural service encounter: Implications for hospitality and tourism management" 10 (10): 397-409, 2000

    9 Chon,A., "Tourism destination image: Marketing implications" 12 (12): 68-72, 1991

    10 Whyte,W.H., "The web of word of mouth" 50 (50): 140-143, 1954

    1 엄서호, "관광지 이미지 측정에 관한 연구" 21 (21): 53-65, 1998

    2 김영우, "관광동기 및 관광유형선택에 따른 관광행동에 관한 연구" 한국관광.레저학회 18 (18): 153-172, 2006

    3 박석희, "觀光地의 情緖的 이미지 尺度 開發 :純情緖的 이미지와 準情緖的 이미지" 한국관광학회 25 (25): 13-32, 2002

    4 한국관광공사, "www.knto.or.kr"

    5 Milman,A., "role of awareness and familiarity with a destination: The central Florida case" 33 (33): 21-27, 1995

    6 Lawson,F., "and recreational development" London: Architectural Press. 1977

    7 Fridgen,J.D., "Use of cognitive maps to determine perceived tourism regions" 9 : 101-117, 1987

    8 Weiermair,K., "Tourists’ perceptions towards satisfaction with service quality in the cross-cultural service encounter: Implications for hospitality and tourism management" 10 (10): 397-409, 2000

    9 Chon,A., "Tourism destination image: Marketing implications" 12 (12): 68-72, 1991

    10 Whyte,W.H., "The web of word of mouth" 50 (50): 140-143, 1954

    11 Ahmed,Z.U., "The influence of the components of a state’s tourist image on product positioning strategy" 12 : 331-340, 1991

    12 Magnus S., "Receiving word-of-mouth from the service customer: An emotion-based effectiveness assessment" 14 (14): 123-136, 2007

    13 Fishbein,M., "Readings in attitude theory and measurement" New York: Wiley 1967

    14 Terry,L., "Predicting behavioral intention of choosing a travel destination" 27 (27): 589-599, 2006

    15 Crompton,J.L., "Positioning: The example of the Lower Rio Grande Valley in the winter long stay destination market" 31 (31): 20-26, 1992

    16 Richins,M.L., "Negative word-of-mouth by dissatisfied consumers: A pilot study" 47 (47): 68-78, 1983

    17 Kim,H., "Motion picture impacts on destination images" 30 (30): 216-237, 2003

    18 Kotler,P., "Marketing management: analysis, planning, implementation and control, 6th ed" Englewood Cliffs: Prentice-Hall 1991

    19 Chen,J.S., "Market positioning analysis: A hybrid approach" 29 (29): 987-1003, 2002

    20 Chen,P.J., "International students’ image of rural Pennsylvania as a travel destination" 37 (37): 256-266, 1999

    21 Chaudhary,M., "India’s image as a tourist destination: A perspective of foreign tourists" 21 : 293-297, 2000

    22 Gartner,W.C., "Image formation process" 2 (2): 191-215, 1993

    23 Downs,R., "Image and environment: Cognitive mapping and spatial behavior" Aldine, Chicago 1973

    24 Chen,C,F., "How destination image and evaluative factors affect behavioral intentions" 28 (28): 1115-1122, 2007

    25 Ko,D.W., "Five aspects of tourism images: a review" 1 (1): 79-92, 2000

    26 Beerli,A., "Fartors influencing destination image" 31 (31): 657-687, 2004

    27 Stephen,W., "Electronic word-of-mouth in hospitality and tourism management" 29 : 1-11, 2007

    28 Jensen,O., "Discriminating perceptions of a peripheral ‘nordic destination’ among European tourists" 3 (3): 319-330, 2002

    29 Swan,J., "Disconfirmation of expectations and satisfaction with a retail service" 57 (57): 49-66, 1981

    30 Pike,S., "Destination positioning analysis through a comparison of cognitive, affective, and conative perceptions" 42 (42): 333-342, 2004

    31 Anderson,E.W., "Customer satisfaction and word-of-mouth" 1 (1): 5-17, 1998

    32 Richardson,S., "Cultural variations in perceptions of vacation attributes" 9 (9): 128-136, 1988

    33 Peter,J.P., "Consumer behavior and marketing strategy" Boston: Irwin McGraw-Hill. 1999

    34 Kim,S.S., "Change of images of South Korea among foreign tourists after the 2002 FIFA World Cup" 26 (26): 233-247, 2005

    35 Fishbein,M., "Belief, attitude, intention, and behavior: An introduction to theory and research" Boston: Addison-Wesley 1975

    36 Gartner,W.C., "An analysis of state image change over twelve-year period(1971-1983)" 27 : 15-19, 1987

    37 Russel,J.A., "Affective quality attributed to environments: A factor analytic study" 13 (13): 259-288, 1981

    38 Baloglue,S., "Affective images of tourism destinations" 35 (35): 11-15, 1997

    39 김계수, "AMOS 구조방정식 모형분석" SPSS 아카데미출판사 2004

    40 Baloglue,S., "A model of destination image formation" 26 : 868-897, 1999

    41 Wu,S.I., "A comparison of the behavior of different customer clusters tower towards internet bookstores" 43 (43): 986-1001, 2006

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    학술지 이력

    학술지 이력
    연월일 이력구분 이력상세 등재구분
    2022 평가 계속평가 신청대상 (등재유지)
    2017-01-01 등재 우수등재학술지 선정 (계속평가)
    2013-01-01 등재 등재학술지 유지 (등재유지) KCI등재
    2010-01-01 등재 등재학술지 유지 (등재유지) KCI등재
    2008-01-01 등재 등재학술지 유지 (등재유지) KCI등재
    2006-01-01 등재 등재학술지 유지 (등재유지) KCI등재
    2001-01-01 등재 등재학술지 선정 (등재후보2차) KCI등재
    1998-07-01 등재 등재후보학술지 선정 (신규평가) KCI등재후보
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    학술지 인용정보

    학술지 인용정보
    기준연도 WOS-KCI 통합IF(2년) KCIF(2년) KCIF(3년)
    2016 1.95 1.95 1.78
    KCIF(4년) KCIF(5년) 중심성지수(3년) 즉시성지수
    1.8 1.82 2.049 0.92
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