6시그마 경영의 성공요인에 관한 실증적 연구 = An Empirical Study on the Key Success Factors of Six Sigma Management

다국어 초록 (Multilingual Abstract)

The 21st century is the era of infinite competition. In the world of growing competition, companies need to obtain competitive advantages as an important factor for their survival and growth. With rapidly growing competition in the corporate management, it's impossible to obtain competitive advantages just by reducing costs or improving quality.To obtain competitive advantages for the company, several innovative management techniques have been introduced. Six Sigma is one of them.Six Sigma is the business process which designs, manages ordinary corporate activities and improves profitability of the company through minimizing waste of resources and maximizing customer satisfaction at the same time.The purpose of this study is to empirically analyze the effect of the key success factors of Six Sigma Management on business performance of domestic enterprises. And, to offer base manure enforcing our business competitive power by inducing them to implement Six Sigma Management.This study has been conducted using the data collected from 93 manufacturing companies implementing Six Sigma Management.By analyses of the questionnaires, empirical results shows that the implementation of Six Sigma Management has positive effect on both non-financial and financial performance.Therefore, one can conclude with confidence that many companies in Korea will be able to dramatically improve their competitiveness if they implement Six Sigma Management based on the key success factors presented in this study.

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