공무원의 근로가치관이 직무만족과 조직몰입에 미치는 영향에 대한 실증적 분석 = An Empirical Study of the Impact of Work Value on Job Satisfaction and Organizational Commitment

다국어 초록 (Multilingual Abstract)

The three variables - work value, job satisfaction and organizational commitment - are seemingly different yet theoretically connected as explained in process and content theories. In this context, the main purpose of this study is to analyze the impact of the work value on job satisfaction and organizational commitment among public servants through empirical research. The major findings of this study are followings; First, the job satisfaction of public servants is influenced to a certain extent by intrinsic work value, but not by the extrinsic work value. Second, job involvement - intrinsic work value - and attitudes toward earning and upward striving - extrinsic work value - are important factors influencing organizational commitment. Third, the relationship between work value and organizational commitment is to some degree intermediated by job satisfaction. Fourth, a quantitative study using the decision-tree statistical technique to analyze the interactions among elements composing work values that influence job satisfaction shows that public servants who have a high degree of involvement in their job also have a tendency to have a high degree of pride in their work. Consequently, those who have a high pride in their work also have a high activity preference. This high activity preference ultimately leads to public servants reaching a high level of job satisfaction. Finally, a variance analysis of work values among public officers reveals that female public servants have more pride in their work than their male colleagues. However, male public servants have a tendency to be more concerned with monetary compensation than female public servants.

국문 초록 (Abstract)

본 연구는 공무원이 직무를 수행하는 과정에 있어 개인의 근로가치관이 직무만족과 조직몰입에 미치는 영향을 규명하고자 실증적 연구를 실시하였다. 본 연구의 결과를 요약해 보면 다음과 같다. 첫째, 내적근로가치관은 직무만족에 영향을 미치는 것으로 나타났으나, 외적근로가치관은 영향관계가 나타나지 않았다. 둘째, 내적근로가치관 중에서 조직에 대한 관심이 조직몰입에 영향을 미치는 것으로 나타났으며, 외적근로가치관 중에서는 경제적 수입, 신분상승에 대한 관심이 조직몰입에 영향을 미치는 것으로 나타났다. 셋째, 직무만족은 근로가치관과 조직몰입사이에 매개효과가 있는 것으로 분석되었다. 넷째, 직무만족을 유발시키는 근로가치관의 하위요소간 교호효과분석에서 조직에 대하여 관심이 높은 사람이 일에 대한 관심이 많으며 이러한 상황이 활동선호성으로 이어져 높은 수준의 직무만족에 다다르게 된다는 결과가 도출되었다. 마지막으로 근로가치관에 대한 분산분석 결과 여성이 남성보다 업무에 대한 자부심이 높은 것으로 나타났으며, 반면에 남성은 경제적 수입에 대한 관심이 높은 것으로 나타났다. 조직에 대한 관심은 고위직으로 갈수록 높아지는 것으로 나타났다

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