In this study, three consumer factors which influence on the relative importance of intrinsic attributes and brand were extracted: utilitarian involvement, hedonic involvement, and product knowledge. Then hypotheses were derived and tested. The resul...
In this study, three consumer factors which influence on the relative importance of intrinsic attributes and brand were extracted: utilitarian involvement, hedonic involvement, and product knowledge. Then hypotheses were derived and tested. The result showed that two types of involvement exerted significant and independent influences in determining the relative importance of intrinsic attributes and brand: as the utilitarian(hedonic) involvement increases the relative importance of intrinsic attributes(brand) increases. And it is also found that the hedonic involvement is more influential that the utilitarian involvement. The interaction effects were tested as well. While the influence of hedonic involvement is significant regardless of the level of product knowledge, the utilitarian involvement exerts a significant influence only in the case of high product knowledge.