군 병원 부서간 갈등에 관한 연구 = A study on the Interdepartmental Conflict in Military Hospitals

다국어 초록 (Multilingual Abstract)

The purpose of this study is to examine the factors influencing interdepartmental con-flict in the military hospitals. Relatively little attention has been given to the conflict in the hospitals, especially within military hospitals. Delving into the realities of organiza-tional conflict would provide us an insight of how to handle it. The questionnaire survey was conducted for the 254 officers working in 8 military hospitals nationwide. The mean index score of interdepartmental conflict was 14 on the 5~25 point scale, indicating the conflict level was modest. Using t-test and ANOVA, we found that inter-departmental conflict was different by marital status of physicians or educational level of nurses. Next, we examined a causal model using multiple regression method. The personal characteristics of the respondents and the organizational characteristics - intradepart-mental relation and interdepartmental relation - were included in the model as the inde-pendent variables. From the analysis, we found that working years at the organizations, type of work term, intradepartmental reliance or cooperation, interdepartmental reliance or resource management were significantly related to interdepartmental conflict. The ef-fect from these variables, however, was different across three departments.