정서지능과 적응수행 간의 관계: 자기효능감의 매개효과와 변화리더십과 조직혁신풍토의 조절효과 = Emotional Intelligence and Adaptive Performance: The Mediating Effect of Self-efficacy and the Moderating Effects of Change Leadership and Climate for Innovation

국문 초록 (Abstract)

본 연구의 목적은 첫째, 정서지능이 적응수행에 미치는 영향을 살펴보고, 둘째, 자기효능감이 정서지능과 적응수행 간의 관계를 매개하는지 알아보고, 셋째, 상사의 변화리더십과 조직의 혁신풍토가 자기효능감과 적응수행 간의 관계를 조절하는지를 검증하는 데 있었다. 이를 위하여 기업에서 근무하는 종업원들에게 설문조사를 실시하여 총 198명의 응답 자료를 분석에 사용하였다. 적응수행 측정은 공통방법편파에 의한 결과의 왜곡을 방지하기 위하여 응답자 스스로 평정한 자기보고 방법뿐만 아니라 동료 또는 상사가 평정한 타인평정 방법을 함께 사용하였다. 자료를 분석한 결과, 정서지능은 자기보고 및 타인평정에 의해 측정한 적응수행과 정적으로 관련되어 있었다. 자기효능감은 정서지능과 자기평정 적응수행 간의 관계에서 부분 매개역할을 하였고, 정서지능과 타인평정 적응수행 간의 관계에서는 완전 매개역할을 하였다. 상사의 변화리더십은 자기효능감과 타인평정에 의한 적응수행 간의 관계를 조절하였다. 즉, 상사의 변화리더십이 낮을 때보다 높을 때 부하의 자기효능감과 타인평정에 의한 적응수행 간의 정적 관계가 더 강하게 나타났다. 또한 조직혁신풍토가 낮을 때보다 높을 때 자기효능감과 자기보고 및 타인평정에 의한 적응수행 간의 정적 관계가 더 강하게 나타났기 때문에 조직혁신풍토가 자기효능감과 적응수행 간의 관계를 조절한다는 것이 밝혀졌다. 이러한 연구 결과를 토대로 본 연구의 시사점 및 제한점, 그리고 추후 연구과제에 대해 논의하였다.

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