웹 사이트의 정보품질과 고객충성도의 관계에 있어서 만족, 신뢰, 몰입의 역할 = The Role of Satisfaction, Trust, and Commitment in the Relationships between Information Quality of Web Sites and Customer e-Loyalty

목차 (Table of Contents)

• Ⅰ. 서론
• Ⅱ. 이론적 배경
• Ⅲ. 가설의 설정
• Ⅳ. 실증분석 및 결과
• Ⅴ. 결론
• 참고문헌
• Abstract

참고문헌 (Reference)

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2 "인터넷 쇼핑몰의 고객충성도에 대한 통합적 연구,경영정보학회논문part" 2005

3 "인터넷 쇼핑몰 이용자의 고객만족이 신뢰 몰입 고객충성행위에 미치는 영향" 13 (13): 131-149, 2003

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