This paper examines process innovation and business performance of supply chain management. Coordination capability, forecast accuracy, and speed response were used as proxy for the characteristics of process innovation of supply chain management. App...
This paper examines process innovation and business performance of supply chain management. Coordination capability, forecast accuracy, and speed response were used as proxy for the characteristics of process innovation of supply chain management. Appropriate inventory and efficiency increase were used as proxy for the business performance of supply chain management.
Based on the analysis of sixty-six supply chain management cases, the following results are found. Firstly, it was found that the coordination capability forces of process innovation affects more efficiency increase than appropriate inventory positively. Secondly, forecast accuracy forces of process innovation affect more efficiency increase than appropriate inventory positively. Thirdly, speed response forces of process innovation affect more efficiency increase than appropriate inventory positively. However, there are several limitations such as characteristics of process innovation and measurement of business performance of supply chain management.