정보처리에 있어 윤리적 판단에 관한 실증적 연구

다국어 초록 (Multilingual Abstract)

Workers should record, transform, and distribute many kinds of information and data to make a variety of decisions in their daily activities. In doing so, they have to excercise some degrees of discretion in dealing information that many involve some legal or ethical considerations. This research questions the assumption that worker`s ethical judgement in handling various types of information can differ with industries and selected biographical factors, particularly age, education level, and job tenure. Therefore this study investigated how differently managers judge mini-cases describing behaviors of information handling according to manager`s industry type, age, education level, and job tenure. Responses of 252 managers from banks, manufacturing and retailing/service firms are analyzed and presented. Major findings are: industry types, age, educational level and job tenure are closely related to managers` judgement about information handling by varying degrees. Among four variables, the effects of educational level are most prevalent. Often managers seem to confuse the legal aspect of the scenarios with the ethical consideration. In conclusion, companies need to develop policies, procedure, and codes of conduct that can guide their employees to excercise right judgements in various situations of information handling. Such programs need to consider the characteristics of employees that may influence their ethical judgements in dealing with information.