In this study, we develop a four phase model of ERP implementation, which includes Chartering phase, Project phase, Shakedown phase, and Onward and upward phase. We then examine how the completeness of each phase influences the implementation success ...
In this study, we develop a four phase model of ERP implementation, which includes Chartering phase, Project phase, Shakedown phase, and Onward and upward phase. We then examine how the completeness of each phase influences the implementation success as well as the completeness of next phase. The results of this study show that project phase and onward and upward phase both have significant impacts on the implementation success. We also find that all relationships between the completeness of previous phase and next phase are significantly positive.