라포에 대한 개념 분석

목차 (Table of Contents)

• 서론
• 연구방법
• 연구결과
• 논의
• 결론
• REFERENCES

참고문헌 (Reference)

1 한정원, "한국어판 리더 레포 관리 측정도구의 신뢰도와 타당도" 한국산학기술학회 17 (17): 129-136, 2016

2 김미경, "판매원이 고객에게 사용하는 레포형성행동, 판매원의 레포 및 직무만족의 관계: 의류판매원을 중심으로" 한국상품학회 34 (34): 11-19, 2016

3 이은주, "치과종사자의 관계지향성이 레포와 충성도에 미치는 영향" 한국치위생과학회 9 (9): 265-270, 2009

4 연광호, "의사의 커뮤니케이션 스타일이 레포, 신뢰, 충성도에 미치는 영향에 관한 연구" 한국전략마케팅학회 19 (19): 41-57, 2011

5 지성구, "의료서비스 제공자의 라포르가 감정노동, 직무만족, 조직몰입에 미치는 영향" 한국서비스경영학회 11 (11): 209-236, 2010

6 김시업, "수사면담 시 라포의 구성-네 가지 라포형성 기법을 사용해서-" 한국문화및사회문제심리학회 19 (19): 487-506, 2013

7 권세정, "상사의 커뮤니케이션 스타일이 비서의 레포, 신뢰 및 상사충성도에 미치는 영향" 한국상업교육학회 28 (28): 1-24, 2014

8 Mary-Rose Godsell, "“Recognizing rapport”: Health professionals’ lived experience of caring for patients under transmission-based precautions in an Australian health care setting" Elsevier BV 41 (41): 971-975, 2013

9 Suzanne M. Casella, "Therapeutic Rapport: The Forgotten Intervention" Elsevier BV 41 (41): 252-254, 2015

10 Lawrence S. Wissow, "Therapeutic Alliance in Pediatric Primary Care: Preliminary Evidence for a Relationship With Physician Communication Style and Mothersʼ Satisfaction" Ovid Technologies (Wolters Kluwer Health) 31 (31): 83-91, 2010

11 Bae, S. J., "The effect of the service providers'perceived customer participation on rapport and job satisfaction-Focused on healthcare service" 7 (7): 69-82, 2014

12 Rita Mack, "The Adolescent Research Participant: Strategies for Productive and Ethical Interviewing" Elsevier BV 24 (24): 448-457, 2009

13 Walker, L. O., "Strategies for theory construction in nursing" Prentice Hall 2010

14 "Standard Korean Language Dictionary"

15 Tabor E. Flickinger, "Respecting patients is associated with more patient-centered communication behaviors in clinical encounters" Elsevier BV 99 (99): 250-255, 2016

16 Matthew J. Leach, "Rapport: A key to treatment success" Elsevier BV 11 (11): 262-265, 2005

17 Dwayne D. Gremler, "Rapport-Building Behaviors Used by Retail Employees" Elsevier BV 84 (84): 308-324, 2008

18 Kimberly A. Gudzune, "Physicians build less rapport with obese patients" Wiley-Blackwell 21 (21): 2146-2152, 2013

19 Rafael Zambelli Pinto, "Patient-centred communication is associated with positive therapeutic alliance: a systematic review" Elsevier BV 58 (58): 77-87, 2012

20 Judith A. Hall, "Observer-rated rapport in interactions between medical students and standardized patients" Elsevier BV 76 (76): 323-327, 2009

21 Judith A. Adams, "Nursing strategies to support family members of ICU patients at high risk of dying" Elsevier BV 43 (43): 406-415, 2014

22 Helen Spencer-Oatey, "Managing rapport in talk: Using rapport sensitive incidents to explore the motivational concerns underlying the management of relations" Elsevier BV 34 (34): 529-545, 2002

23 "Longman Dictionary of Contemporary English"

24 Kelli J. Swayden, "Effect of sitting vs. standing on perception of provider time at bedside: A pilot study" Elsevier BV 86 (86): 166-171, 2012

25 Bryce McDavitt, "Dissemination as Dialogue: Building Trust and Sharing Research Findings Through Community Engagement" Centers for Disease Control and Prevention (CDC) 13 : E38-, 2016

26 Norfolk, T., "Developing therapeutic rapport : A training validation study" 17 (17): 99-106, 2009

27 Karen J. Saywitz, "Developing Rapport with Children in Forensic Interviews: Systematic Review of Experimental Research" Wiley-Blackwell 33 (33): 372-389, 2015

28 Dwayne D. Gremler, "Customer-Employee Rapport in Service Relationships" SAGE Publications 3 (3): 82-104, 2016

29 Dori Seccareccia, "Communication and Quality of Care on Palliative Care Units: A Qualitative Study" Mary Ann Liebert Inc 18 (18): 758-764, 2015

30 Bich N. Dang, "Building trust and rapport early in the new doctor-patient relationship: a longitudinal qualitative study" Springer Nature 17 (17): 32-, 2017