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    개인-환경 적합이 직무만족과 조직몰입에 미치는 영향: 특1급 호텔 식음료 레스토랑을 중심으로 = Effects of Person-Environment Fit on Job Satisfaction and Organizational Commitment in F&B outlets at five star hotels

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    https://www.riss.kr/link?id=A105023633

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    다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

    The purpose of this study is to examine the effect of person-environment fit such as person-organization (P-O), person-group (P-G), and person-job (P-J) fit on job satisfaction and organizational commitment in F&B outlets at five star hotels. For these purposes, the author developed several hypotheses and collected data from 232 employees of hotel restaurant site. The data were analyzed with SPSS/PC+ and LISREL 8.5W. The results are as follows: 1) P-O fit have an effect on job satisfaction. 2) P-G fit have an effect on organizational commitment. 3) job satisfaction have an effect on organizational commitment. At the end of this paper, managerial implications, limitations, and future research directions are suggested.핵심용어(Keywords): 개인-환경 적합(person-environment fit), 직무만족(job satisfaction), 조직몰입(organizational commitment).
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    The purpose of this study is to examine the effect of person-environment fit such as person-organization (P-O), person-group (P-G), and person-job (P-J) fit on job satisfaction and organizational commitment in F&B outlets at five star hotels. For thes...

    The purpose of this study is to examine the effect of person-environment fit such as person-organization (P-O), person-group (P-G), and person-job (P-J) fit on job satisfaction and organizational commitment in F&B outlets at five star hotels. For these purposes, the author developed several hypotheses and collected data from 232 employees of hotel restaurant site. The data were analyzed with SPSS/PC+ and LISREL 8.5W. The results are as follows: 1) P-O fit have an effect on job satisfaction. 2) P-G fit have an effect on organizational commitment. 3) job satisfaction have an effect on organizational commitment. At the end of this paper, managerial implications, limitations, and future research directions are suggested.핵심용어(Keywords): 개인-환경 적합(person-environment fit), 직무만족(job satisfaction), 조직몰입(organizational commitment).

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    참고문헌 (Reference)

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    2 김우택, "상사의 행동 스타일과 개인 및 조직가치의 적합성이 조직사회화와 조직구성원 태도간 관계에 미치는 영향에 관한 연구" 23 (23): 189-220, 1999

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    1 이용기, "호텔 기업의 시장지향성과 성과 직무만족과 조직몰입의 매개역할" 21 (21): 49-65, 1999

    2 김우택, "상사의 행동 스타일과 개인 및 조직가치의 적합성이 조직사회화와 조직구성원 태도간 관계에 미치는 영향에 관한 연구" 23 (23): 189-220, 1999

    3 "What is person-environment congruence? Supplementary versus complementary models of fit Journal of Vocational Behavior" 268-277, 1987

    4 Autry, C. N, "Warehouse operations employees Linking person organization fit job satisfaction and copying responses" 24 (24): 171-197, 2003

    5 Werbel, J. D, "The use of person group fit for employment selection A missing link in person environment fit" 40 (40): 227-240, 2001

    6 Anderson, N, "The routinization of innovation research A constructively critical review of the state of the science" 25 (25): 147-173, 2004

    7 Locke, "The nature and causes of job satisfaction Handbook of Industrial and Organizational Psychology" 1297-1350, 1976

    8 Steers, "The measurement of organizational commitment Journal of Vocational Behavior" 224-247, 1979

    9 Allen, "The measurement and antecedents of affective continuance and normative commitment to the organization Journal of Occupational Psychology" 1-18, 1990

    10 Hartline, M. D, "The management of customer contact service employees An empirical investigation" 60 (60): 52-70, 1996

    11 Sims, "The influence of ethical on employee Satisfaction Journal of Business Ethics" 939-947, 1994

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    19 Heskett, "Putting the service-profit chain to work" 164-174, 1994

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    21 Kristof Brown, A. L, "Person organization fit An integrative review of its conceptualizations measurement and implications" 49 (49): 1-49, 1996

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    24 Boxx, "Organizational values and value congruency and their impact on satisfaction" 1991195-205

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    27 Caldwell, "Measuring person-job fit with a profile-comparison process Journal of Applied Psychology" 648-657, 1990

    28 Burch, G, "Measuring person team fit Development and validation of the team selection inventory" 19 (19): 406-426, 2004

    29 Lutrick, E. C, "Measuring perceived fit directly and indirectly Does method matter?" 2002

    30 Testa, M, "Linking job satisfaction and customer satisfaction in the cruise industry Implications for hospitality and travel organizations" 22 (22): 4-14, 1998

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    32 Bitner, "Journal of Marketing" Diagnosing favorable and unfavorable incidents 71-81, 1990

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    34 Reynolds, R, "Is job analysis doing the job? Extending job analysis with cognitive task analysis" 39 (39): 63-67, 2001

    35 Rynes, "Interviewer assessments of applicant fit" 13-35, 1990

    36 Hallowell, R, "Internal service quality customer and job satisfaction Linkages and implications for management" 19 (19): 20-31, 1996

    37 & Rynes, "Integrating practice with strategy" 170-183, 1984

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    39 Rogers, "Increasing job satisfaction of service personnel The Journal of Services Marketing" 14-26, 1994

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    42 Fornell, "Evaluating structural equation models with unobservable variables and measurement error Journal of Marketing Research" 39-50, 1981

    43 Valentine, S, "Ethical context organizational commitment and person organization fit" 41 (41): 349-360, 2002

    44 Schmit, M. J, "Employee attitudes and customer satisfaction Making theoretical and empirical connections" 48 (48): 521-536, 1995

    45 Lauver, K. J, "Distinguishing between employees perceptions of person job and person organization fit" 59 (59): 454-470, 2001

    46 Challagalla, G. N, "Dimension and types of supervisory control Effects on salesperson performance and satisfaction" 60 (60): 89-105, 1996

    47 Susskind, A. M, "Customer service employees behavioral intentions and attitudes An examination of construct validity and a path model" 19 (19): 53-77, 2000

    48 Test, M. R, "Cultural fit and job satisfaction in a global service environment" 43 (43): 129-148, 2003

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    50 LaLopa, J, "Commitment and turnover in resorts jobs" 21 (21): 11-26, 1997

    51 Guion, "Changing view for personnel research" 1987199-213

    52 Cascio, "Applied Psychology in Personnel Management" Prentice-Hall 1991

    53 Williams, "Antecedents and consequences of satisfaction and commitment in turnover models Journal of Applied Psychology" 219-231, 1986

    54 Brown, "Antecedents and consequences of salesperson job satisfaction A meta-analysis and assessment of causal effects Journal of Marketing Research" 63-77, 1993

    55 Netemeyer, R. G, "An investigation into the antecedents of organizational citizenship behaviors in a personal selling context" 61 (61): 85-98, 1997

    56 A, "An index of job satisfaction Journal of Applied Psychology" 307-311, 1951

    57 & Schmitt, "An exploratory examination of person-organization fit" 333-352, 1991

    58 Harvey, "An Experiential Approach to Organization Development" Prentice-Hall 1992

    59 Meyer, "A three-component conceptualization of organizational commitment" 61-89, 1991

    60 O’Reilly, "A profile comparison approach to assessing person-organization fit Academy of Management Journal" 487-516, 1991

    61 Brkich, Mariana, "A global self report measure of person job fit" 18 (18): 43-51, 2002

    62 A, "A comparison of Westerners International Studies of Management and Organizations" 74-84, 1989

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