This study is aimed at analysing the influences between the overall hotel image consisted of such physical characteristics as hotel interior color, indoor lighting, background music, and indoor scent and the purchasing intention of hotel goods and ser...
This study is aimed at analysing the influences between the overall hotel image consisted of such physical characteristics as hotel interior color, indoor lighting, background music, and indoor scent and the purchasing intention of hotel goods and service. First of all, there was analysed the influence between the overall hotel image and the purchasing intention and then after, was analysed the every influence between interior color, indoor lighting, background music, and indoor scent that consist of the factors of the physical characteristics and the purchasing intention. Lastly, there was analysed the moderating effects of the price fairness between the overall hotel images and the purchasing intention. The results are the followings. There was statistically significant effects among the overall hotel image and purchasing intention, and the interior color, the indoor lighting, the indoor scent and the purchasing intention. And there is significantly existed the moderating effects of price fairness among the overall hotel image, the background music, the indoor scent, and the purchasing intention.