다수준분석을이용한임상간호사의조직시민행동과관련된요인탐색 = Identification of Factors related to Hospital Nurses’ Organizational Citizenship Behavior using a Multilevel Analysis

다국어 초록 (Multilingual Abstract)

Purpose: The purpose of this study was to identify factors related to nurses’ organizational citizenship behavior using
multilevel analysis which included both nurse characteristics at individual levels and nursing unit characteristics at group
levels. Methods: The sample was composed of 1,996 nurses who were selected from 182 nursing units in 28 hospitals in
six metropolitan cities and seven provinces using cluster sampling. Data were collected using self-reported questionnaires
from February to March 2006. Results: The results of the study indicated that individual level variables related to organizational
citizenship behavior were religion, job position, clinical career, self efficacy, positive affectivity, and supervisor support.
The group level variables related to organizational citizenship behavior were collective efficacy, number of nurses in a
nursing unit, and the average salary level of a nursing unit. 30.9% of individual level variances of organizational citizenship
behavior were explained by the nurses’ individual level variables. The explanatory power of group level variables,
which is related to group level variances of organizational citizenship behavior, was 75.5%. Conclusion: This research
showed that it was necessary to develop appropriate strategies related to not only individual factors, but also higher-level
organizational factors such as collective efficacy, to improve individual performances in the hospital.

다국어 초록 (Multilingual Abstract)

Purpose: The purpose of this study was to identify factors related to nurses’ organizational citizenship behavior using
multilevel analysis which included both nurse characteristics at individual levels and nursing unit characteristics at group
levels. Methods: The sample was composed of 1,996 nurses who were selected from 182 nursing units in 28 hospitals in
six metropolitan cities and seven provinces using cluster sampling. Data were collected using self-reported questionnaires
from February to March 2006. Results: The results of the study indicated that individual level variables related to organizational
citizenship behavior were religion, job position, clinical career, self efficacy, positive affectivity, and supervisor support.
The group level variables related to organizational citizenship behavior were collective efficacy, number of nurses in a
nursing unit, and the average salary level of a nursing unit. 30.9% of individual level variances of organizational citizenship
behavior were explained by the nurses’ individual level variables. The explanatory power of group level variables,
which is related to group level variances of organizational citizenship behavior, was 75.5%. Conclusion: This research
showed that it was necessary to develop appropriate strategies related to not only individual factors, but also higher-level
organizational factors such as collective efficacy, to improve individual performances in the hospital.

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