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    항공사 객실 승무원의 직무만족과 소진의 관련성 = The Relationship between Job Satisfaction and Burnout among Flight Attendants

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    https://www.riss.kr/link?id=A76548903

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    다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

    This study examines hypotheses that job satisfaction and burnout are multidimensional constructs, that there is the distinctiveness between the, and that the relationship between them is negative. Questionnaires were collected from 344 flight attendants working for two airlines in Korea. From the structural equation modeling procedures, this research could verify all three hypotheses.
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    This study examines hypotheses that job satisfaction and burnout are multidimensional constructs, that there is the distinctiveness between the, and that the relationship between them is negative. Questionnaires were collected from 344 flight attendan...

    This study examines hypotheses that job satisfaction and burnout are multidimensional constructs, that there is the distinctiveness between the, and that the relationship between them is negative. Questionnaires were collected from 344 flight attendants working for two airlines in Korea. From the structural equation modeling procedures, this research could verify all three hypotheses.

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    참고문헌 (Reference)

    1 Wolpin, J, "job satisfaction an antecedent or a consequence of psychological burnout?" 44 (44): 193-209, 1991

    2 Belicki, K, "and patient designed study of burnout and job satisfaction in a chronic care hospital" 12 (12): 37-45, 1996

    3 Koustelios, A, "The relationships of organizational cultures and job satisfaction in three selected industries in Greece" unpublished Doctoral dissertation, University of Manchester 1991

    4 Locke, E, "The nature and causes of job satisfaction, inHandbook of industrial and organizational psychology" Rand McNally 1297-1349, 1976

    5 Smith, P.C, "The measurement of satisfaction in work and retirement" Rand McNally Co 1969

    6 Maslach, C, "The measurement of experienced burnout" 2 : 99-113, 1981

    7 Koeske, G. E, "The impact of overinvolvement on burnout and job satisfaction" 65 : 282-292, 1995

    8 Smith, P, "The Measurement of satisfaction in work and retirement" Rand-McNally 1969

    9 Byrne, B.M, "Structural equation modeling with AMOS: Basic concepts, applications, and programming" Lawrence Erlbaum Associates, Publishers 2001

    10 Rice, R, "Standards of comparison and job satisfaction" 74 (74): 591-598, 1989

    1 Wolpin, J, "job satisfaction an antecedent or a consequence of psychological burnout?" 44 (44): 193-209, 1991

    2 Belicki, K, "and patient designed study of burnout and job satisfaction in a chronic care hospital" 12 (12): 37-45, 1996

    3 Koustelios, A, "The relationships of organizational cultures and job satisfaction in three selected industries in Greece" unpublished Doctoral dissertation, University of Manchester 1991

    4 Locke, E, "The nature and causes of job satisfaction, inHandbook of industrial and organizational psychology" Rand McNally 1297-1349, 1976

    5 Smith, P.C, "The measurement of satisfaction in work and retirement" Rand McNally Co 1969

    6 Maslach, C, "The measurement of experienced burnout" 2 : 99-113, 1981

    7 Koeske, G. E, "The impact of overinvolvement on burnout and job satisfaction" 65 : 282-292, 1995

    8 Smith, P, "The Measurement of satisfaction in work and retirement" Rand-McNally 1969

    9 Byrne, B.M, "Structural equation modeling with AMOS: Basic concepts, applications, and programming" Lawrence Erlbaum Associates, Publishers 2001

    10 Rice, R, "Standards of comparison and job satisfaction" 74 (74): 591-598, 1989

    11 Um, M-Y, "Role stressors, burnout, mediators and job satisfaction: a stress-strain-outcome model and an empirical test" 22 (22): 100-15, 1998

    12 Sarros, J, "Predictors of teachers burnout" 25 (25): 216-230, 1987

    13 Prosser, D, "Perceived sources of work stress and satisfaction among hospital and community mental health staff, and their relation to mental health, burnout and job satisfaction" 43 (43): 51-59, 1997

    14 Tsigilis, N, "Multivariate relationship and discriminant validity between job satisfaction and burnout" 19 (19): 666-675, 2004

    15 Koeske, G.F, "Measuring the monday blues: validation of a job satisfaction scale for the human services" 18 (18): 27-35, 1994

    16 Pines, A, "Job stress from a cross cultural perspective, Burnout and the helping professions" Michigan University Press 1980

    17 Spector, P E, "Job satisfaction: Application, assessment, causes, and consequences, Sage" Thousand Oaks 1997

    18 Maslach, C, "Job burnout" 52 (52): 397-422, 2001

    19 Maslach, C, "Historical and conceptual development of burnout, in Professional burnout: Recent developments in theory and research" Taylor and Francis 1-16, 1993

    20 Razza, N. J, "Determinants of direct-care staff turnover in group homes for individuals with mental retardation" 31 : 284-291, 1993

    21 Shouksmith, G, "Construction of a multidimensional scale of job satisfaction" 67 (67): 355-364, 1990

    22 Thompson,B, "Canonical correlation analysis in Reading and understanding more multivariate statistics" American Psychological Association 285-316, 2000

    23 Campbell, K.T, "Canonical correlation analysis as a general linear model: a heuristic lesson for teachers and students" 64 (64): 157-171, 1996

    24 Pines, A, "Burnout: From tedium to personal growth" Free Press 1981

    25 Brewer, E, "Burnout and job satisfaction among student support services personnel" 13 (13): 169-186, 2002

    26 Freudenberger, H, "Burnout" Doubleday 1980

    27 Singh, J, "Behavioral and psychological consequences of boundary spanning burnout for customer service representatives" 31 : 558-569, 1994

    28 Lease, S, "Annual review, 1993-1997: work attitudes and outcomes" 53 (53): 154-183, 1998

    29 Dawis, R, "A Psychological theory of work adjustment" University of Minnesota Press 1984

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    학술지 이력

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    연월일 이력구분 이력상세 등재구분
    2022 평가 재인증평가 신청대상 (재인증)
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    2016-01-01 등재 등재학술지 유지 (계속평가) KCI등재
    2012-01-01 등재 등재 1차 FAIL (등재유지) KCI등재
    2009-01-01 등재 등재학술지 선정 (등재후보2차) KCI등재
    2008-01-01 등재 등재후보 1차 PASS (등재후보1차) KCI등재후보
    2007-01-01 등재 등재후보학술지 유지 (등재후보1차) KCI등재후보
    2006-01-01 등재 등재후보학술지 유지 (등재후보1차) KCI등재후보
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    기준연도 WOS-KCI 통합IF(2년) KCIF(2년) KCIF(3년)
    2016 0.2 0.2 0.19
    KCIF(4년) KCIF(5년) 중심성지수(3년) 즉시성지수
    0.18 0.19 0.358 0.03
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