The purpose of this study is to develop an instructional consultation model for distance universities. This model was developed from the results of a literature review, analyses of distance course development and implementation, a survey of instructio...
The purpose of this study is to develop an instructional consultation model for distance universities. This model was developed from the results of a literature review, analyses of distance course development and implementation, a survey of instructional consultation experts, and interviews with the staff in a distance university. To secure validity of the model, it was reviewed twice by ten instructional consultation experts. Moreover, an activity system model was used as a theoretical framework for the model, and action learning was introduced as a way to facilitate consultation. The model is composed of nine steps: (1) introduction, (2) request, (3) pre-diagnosis, (4) planning and implementation of data collection, (5) clarification of consulting tasks, (6) causal analysis of consulting tasks, (7) development of solutions, (8) implementation of solutions, and (9) evaluation and feedback. This model can be characterized by a systematic perspective, diverse clients, team as well as individual consulting approaches, assigning two consultants, professional development of clients, diversity and inclusiveness of consulting tasks, and active reflection of learners' opinions. Future research should be conducted to investigate the effects of this model through on-site implementation.