서울시 보육서비스 전달체계가 성과에 미치는 영향 = 국공립보육시설과 민간보육시설의 비교

다국어 초록 (Multilingual Abstract)

The service performance of the child care services can be achieved by improvement of management system of service producing agencies. The delivery of child care services is done in various forms. In our cases, the multiple types of child care services are provided by the public and the private facilities. This study compares national and public child care facilities with private child care facilities about the impact on service performance. Based on this results, this study has focused on proposing policy challenges for more efficient production and supply.
According to the analysis results of targeting child care facility workers of Seoul metropolitan, there are lots of differences between national and public child care facilities and private child care facilities in qualitative and quantitative services. Comparison between the private child care facilities and the national and public child care facilities, the national and public facilities appeared to be superior in managerial factors(human resources factors, leadership, scale) and environmental factors (facility environment, child care environment, the external environment), etc. And, service performance of the national and public child care facilities also appeared to be higher than private child care facilities. In order to improve the performance of the child care services, the expansion of national and public facilities is a significant challenge and further, the supports for the private child care facilities in finance, personnel and facility are needed.