팀 학습 및 교류활성기억과 팀 수행의 관계: 팀 맥락을 선행요인으로 = The Relationship of Team Learning and Team Transactive Memory to Team Performance: Team Context Factors as Antecedents

국문 초록 (Abstract)

본 연구의 목적은 조직 팀들의 팀 학습과 팀 교류활성기억이 팀 수행에 미치는 영향을 살펴보는 것이다. 이를 위해 5개 제약회사 97개 팀의 460명 응답자들의 자료를 사용하여, 선행요인들인 조직지원, 신뢰, 의사소통이 팀 학습과 팀 교류활성기억에 미치는 영향 및 팀 학습이 팀 교류활성기억에 미치는 영향을 살펴보았다. 경로분석을 사용하여 자료를 분석한 결과, 조직지원맥락과 신뢰가 팀 학습과 유의미한 관계가 있었지만, 의사소통은 팀 학습과 유의미한 관계가 없었다. 반면에, 신뢰와 의사소통은 팀 교류활성기억과 유의미한 관계가 있었다. 팀 학습은 팀 교류활성기억과 정적으로 관련되었고, 팀 학습과 팀 교류활성기억은 팀 수행과 유의미한 관계가 있음을 발견하였다. 특히, 팀 교류활성기억은 팀 수행의 세부 항목인 효율성, 제품 및 서비스의 질, 기술혁신, 작업 우수성과 유의미한 관계가 있는 반면에 팀 학습은 단지 한 개의 하위요인인 기술혁신과 유의미한 관계가 있다는 것을 발견하였다. 마지막으로, 연구결과에 따른 연구의 시사점과 제한점을 논의하였다.

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