갈등지각자의 학습지향성이 팀 내 갈등전이에 미치는 영향

다국어 초록 (Multilingual Abstract)

The effects of relationship conflict and task conflict within an team(group) have been verified individually. The results indicated that while relationship conflict mostly leads to negative effects, the effects of task conflict are mixed. As such, an approach to explaining the mixed effects of task conflict has been adopted through which the
concept of conflict transference from task conflict to relationship conflict, by which task conflict affects relationship conflict, has been raised. Unlike expectations of positive effects, task conflict has negative effects arguably because of its transference to relationship conflict. This study has verified whether conflict transference within
an team(group) actually occurs in the context of inter-team competent condition and intra-team interdependent condition. The study analyzed answers from a survey of 254 engineers working in R&D teams(groups) and confirmed that task conflict has significant positive effects on relationship conflict. Also, as a mechanism to weaken
conflict transference, this study has tested the negative moderating effects of learning orientation. R&D team required for performances that involve competent result against others and interdependent process within the team, is in itself negative. And relationship conflict that emerges through conflict transference within the team a person belongs to can aggravate the negative effects. In that sense, the findings that learning orientation diminishes conflict transference bear significance. Based on these findings, the study has suggested implications, limitations, and directions for future
research.

참고문헌 (Reference)

1 이준호, "집단 내 갈등전이에서 LMX의 역할과 기능: 한국과 중국 종업원 간 비교" 국제지역연구원 19 (19): 201-229, 2012

2 이군희, "사회과학연구방법론" 법문사 2007

3 박대훈, "감정지능이 갈등전이에 미치는 영향: 판매원을 중심으로" 분쟁해결연구센터 13 (13): 173-198, 2015

4 Huang, J. C., "Unbundling task conflict and relationship conflict : The moderating role of team goal orientation and conflict management" 21 : 2010

5 Baker, W. E., "The synergistic effect of market orientation and learning orientation on organizational performance" 27 (27): 1999

6 VandeWalle, D., "The role of goal orientation following performance feedback" 86 : 2001

7 Houle, C. O., "The inquiring mind" University of Wisconsin Press 1961

8 Jehn, K. A., "The influence of proportional and perceptual conflict composition on team performance" 11 (11): 2000

9 Tidd, S. T., "The importance of role ambiguity and trust in conflict perception : Unpacking the task to relationship conflict linkage" 15 (15): 2004

10 Amazon, A. C., "The effects of top management team size and interaction norms on cognitive and affective conflict" 23 : 1997

11 Jehn, K. A., "The dynamic nature of conflict : A longitudinal study of intragroup conflict and group performance" 44 : 2001

12 Tjosvold, D., "The conflict-positive organization : It depends upon us" 29 : 2008

13 De Dreu, C. K. W., "Task versus relationship conflict, team performance, and team member satisfaction : A meta-analysis" 88 : 2003

14 De Wit, F. R. C., "Task conflict, information processing, and decision-making : The damaging effect of relationship conflict" 122 : 2013

15 Farh, J. L., "Task conflict and team creativity : A question of how much and when" 95 : 2010

16 Simons, T. L., "Task conflict and relationship conflict in top management teams : The pivotal role of intragroup trust" 85 : 2000

17 Curşeu, P. L., "Task and relationship conflict in short-term and long-term groups : The critical role of emotion regulation" 23 (23): 2012

18 Dweck, C. S., "Self-theories : Their role in motivation, personality, and development" Psychological Press 2000

19 Robbins, S. P., "Organizational Behavior" Prentice-Hall 2001

20 Dweck, C. S., "Motivational process affecting learning" 41 : 1986

21 Anderson, N., "Measuring climate for work group innovation : Development and validation of the team climate inventory" 19 : 1998

22 Slater, S. F., "Market orientation and the learning organization" 59 (59): 1995

23 Martínez-Moreno, E., "Investigating face-to-face and virtual teamwork over time : When does early task conflict trigger relationship conflict?" 16 (16): 2012

24 Hurley, R. F., "Innovation, market orientation, and organizational learning : an integration and empirical examination" 62 : 1998

25 Amason, A. C., "Distinguishing the effects of functional and dysfunctional conflict on strategic decision making : Resolving a paradox for top management groups" 39 : 1996

26 VandeWalle, D., "Development and validation of a work domain goal orientation instrument" 8 : 1997

27 Pelled, L. H., "Demographic diversity, conflict, and work group outcomes : An intervening process theory" 7 : 1996

28 Yang, J., "Decoupling task and relationship conflict : The role of intragroup emotional processing" 25 : 2004

29 Ames, C., "Achievement goals in the classroom : Students’ learning strategies and motivation processes" 80 : 1988

30 Dweck, C. S., "A social-cognitive approach to motivation and personality" 95 : 1988

31 Jehn, K. A., "A qualitative analysis of conflict types and dimensions in organizational groups" 42 (42): 1997

32 Jehn, K. A., "A multimethod examination of the benefits and detriments of intragroup conflict" 40 : 1995

33 Tekleab, A. G., "A longitudinal study of team conflict, conflict management, cohesion, and team effectiveness" 34 : 2009

34 Hirst, G., "A cross-level perspective on employee creativity : Goal orientation, team learning behavior, and individual creativity" 52 (52): 2009