Background : The hospitals of modern society, like any other business entities, have to constantly strive to secure their survival from aggressive changes and competition outside. In this unstable environment, effective leadership is one of the most e...
Background : The hospitals of modern society, like any other business entities, have to constantly strive to secure their survival from aggressive changes and competition outside. In this unstable environment, effective leadership is one of the most effective strategies for securing organization’s growth was well as stability. This study investigated types of leadership(transformational or transactional)that is dominant in medical record departments and compared it’s effects on organizational commitment and job satisfaction of their organizational members by types.
Methods : A questionnaire was developed and mailed to all medical administrators working at general hospitals throughout the country expect department directors(N=450). Of these, 150 useable questionnaires were returned and analyzed by t0test, multiple regression analysis using SPSS.
Results : The organizational commitment and job satisfaction were a little bit higher than ,moderate level, and that of leadership perceived by medical record administrators was also in moderate level throughout types. Significant characteristics(positively)related to organizational commitment and job satisfaction by univariate analysis were marital(married), position(middle management)and both type of leadership styles after considering all the factors related to organizational commitment and job satisfaction together by multivariate analysis.
Conclusion : The average organizational commitment and job satisfaction of medical record administrators was just in moderate level. Efforts should be made to increase them by improving leadership capacity of medical record directors, primarily by using transformational leadership approach.