리더의 코칭행동이 부하 직원의 학습과 조직몰입 및 이직의도에 미치는 영향 = An Examination of the Impact of Managerial Coaching Behaviors on Employees’ Learning, Organizational Commitment,and Turnover Intentions

다국어 초록 (Multilingual Abstract)

Managerial coaching has been popularized as a way of motivating, developing and retaining employees in organizations. Yet, there has been lack of empirical studies to examine the linkage between managerial coaching and its potential impact on employees. This study investigated the relationships among managerial coaching and employees’ personal learning, organizational commitment, and turnover intentions. The research results demonstrated that managers’ utilization of managerial coaching skills was significantly related to employees’ learning, organizational commitment, and turnover intentions.

국문 초록 (Abstract)

조직 내 리더의 코칭은 구성원에게 동기를 부여하고 그들을 개발하며 보유하는 데 효과적인 새로운 리더십으로 주목받아 왔다. 그러나 실제로 코칭이 조직 구성원에게 미치는 영향을 살펴본 연구는 매우 부족한 편이다. 이에 본 연구는 조직 내 리더의 코칭이 부하 직원의 학습과 조직몰입도, 그리고 이직의도에 미치는 영향을 살펴보고자, 글로벌 IT기업의 직원들을 대상으로 설문조사를 실시하였다. 연구 결과, 상사의 코칭 행동은 부하 직원의 학습을 증진시키고, 조직몰입을 향상시키며, 이직의도를 감소시키는 데 영향을 미치는 것으로 나타났다. 이와 같은 결과는 그동안 현장의 경험으로만 알려진 리더의 코칭 영향을 실증적으로 검증한 것으로, 조직에서 리더의 코칭 행동이 구성원의 학습과 태도에 중요한 역할을 한다는 것을 밝혀내었고, 따라서 조직의 리더십 전략으로서의 코칭 활용에 정당성을 부여해 준다. 마지막으로 본 연구의 시사점과 한계를 제시하였다.

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