경찰공무원의 스트레스요인이 직무소진과 직무만족에 미치는 영향: 성격특성의 조절된 매개효과 = The Effect of Stressors on Job Burnout and Job Satisfaction Among Police Officers: The Moderated Mediation Effect of Personality Traits

다국어 초록 (Multilingual Abstract)

The aim of this research is to investigate the moderating effects of personality traits(conscientiousness and extraversion) on the relationships between stressors and emotional exhaustion among police officers. Utilizing regression analysis and SPSS PROCESS Macro, the results of mediation, moderation and moderated mediation analysis are as follows: Conscientiousness and extraversion significantly moderated the relationships between stressors and emotional exhaustion such that stressors-emotional exhaustion relationship was stronger in the low conscientiousness(extraversion) group than in the high group. The strength of mediated effect decreased along with the levels of conscientiousness and extraversion: stronger stressors-emotional exhaustion-job satisfaction relationships when both conscientiousness and extraversion were low. From a practical implication, police authorities should take into consideration personality traits in recruitment and prepare for training and education programs to cultivate personality traits.

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