JD-R model을 이용한 종사원 소진과 직무열의에 관한 연구 = The study about Employees' Burnout and Job Engagement Using JD-R model

다국어 초록 (Multilingual Abstract)

This study focuses on job-demands, job-resources, burnout, job engagement, and their relationships. Specifically, the present study investigated the relationship (1)between job-demands and burnout, (2) job-resources and burnout, (3) job-resourcesengagement,and (4) burnout-engagement. The data were collected from F&B employees of a luxury hotel operated in Seoul, Korea, using a convenience sampling technique. Structural equation modeling was used to test the hypotheses in a sample of F&B employees(N=261). The results confirmed the existence of the positive relationships between job-resources and burnout and job-resources and engagement, as expected. As hypothesized, our research found that burnout had negative relationships with job-resources and engagement. The practical implications for the ways that hotel managers tackle the issue of job demands, job resources, burnout, and engagement were discussed.

참고문헌 (Reference)

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