경찰공무원의 직무스트레스요인과 직무만족, 조직몰입 간의 관계- 사회적 지지의 조절효과를 중심으로 = The Relationships among Job Stressors, Job Satisfaction and Organizational Commitment of Police Officials-Focusing on Moderating Effects of Social Support

국문 초록 (Abstract)

본 논문에서는 경찰공무원을 대상으로 하여 직무스트레스요인과 직무만족, 조직몰입 간의 영향관계를 살펴보고, 직무스트레스요인과 직무만족 간의 관계 및 직무만족과 조직몰입 간의 관계에서 사회적 지지의 조절효과를 살펴보았다. 첫째,직무나 조직의 특성과 관련된 직무스트레스요인들이 직무만족이나 조직몰입에 영향을 주는 것으로 나타났다. 직무만족에 대해 유의미하게 영향을 미치는 직무스트레스요인은 역할모호성과 지각된 비통제감인 것으로 밝혀졌다. 둘째, 직무만족에서 조직몰입에 미치는 영향관계가 아주 크게 나타났을 뿐만 아니라 유의미하였다. 셋째, 역할과중에도 불구하고 사회적 지지가 높은 집단은 직무만족이 상승한 것을 알 수 있었다. 또한 사회적 지지가 높은 경우에는 직무만족이 유의미하게 조직몰입을 증가시킴을 알 수 있었다.

다국어 초록 (Multilingual Abstract)

Author analyzed the relationship among job stressors, job satisfaction, and organizational commitment of police officials.
And the Author analyzed the moderating effect of social support on the relationship between job stressors, job satisfaction,and organizational commitment. First, I found that job stressors associated with characteristics of the job or theorganization affect job satisfaction and organizational commitment. Job stressors significantly affecting job satisfactionwere found to be perceived uncontrol and role ambiguity. Second, the job satisfaction's impact on organizational commitmentin the impact relationship was significantly very large. Third, despite the role overload, the group with a high socialsupport had a high job satisfaction. In addition, if there is high level of social support, job satisfaction could significantlyincrease organizational commitment.

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