The moderating effects of affective commitment and turn-over intention on the relationship between employees` individualistic/collectivistic (IND/COL) orientation and organizational citizenship behavior (OCB) were investigated when OCB was divided int...
The moderating effects of affective commitment and turn-over intention on the relationship between employees` individualistic/collectivistic (IND/COL) orientation and organizational citizenship behavior (OCB) were investigated when OCB was divided into OCBO (OCB at organization) and OCBI (OCB at individual). The results showed the followings. First, contrasting to the previous results on the relating topics, both IND and COL orientations showed a positive correlation to the two OCB dimensions. Second, higher affective commitment tended to induce high OCBO and OCBI levels, whereas high turn-over intention seemed to be relating to lowered OCBO. Third, affective commitment and turn-over intention found to affect OCBO and OCBI additively when IND/COL orientations were not considered. Fourth, significant moderating effects of affective commitment and turn-over intention on IND/COL orientation affecting both OCBO and OCBI were observed. These results indicated that both levels of OCBO and OCBI can be changed asymmetrically as the functions of the relative levels of affective commitment and turn-over intention.