외식 프랜차이즈 기업의 생산 전략이 가맹점의 조리 역량과 만족도 및 재계약 의도에 미치는 영향

참고문헌 (Reference)

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3 물류유통진흥원, "프랜차이즈 총람"

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7 윤지환, "프랜차이즈 가맹사업자와 가맹계약자의 관계:프랜차이즈 비용과 성과를 중심으로" 한국외식경영학회 8 (8): 211-228, 2005

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9 조성호, "외식프랜차이즈기업의 주메뉴에 따른 본부 생산공급시스템과 가맹점주방업무효율성 측면에서의 만족도 및 재계약의도에 관한 연구" 한국조리학회 13 (13): 20-32, 2007

10 이행순, "외식 프랜차이즈 선택동기, 지원 서비스, 브랜드 자산이 LMX의 질과 재계약에 미치는 영향에 관한 연구" 한국관광.레저학회 18 (18): 97-115, 2006

11 황춘기, "외식 프랜차이즈 기업에서 원자재 공급이 관계 규범과 가맹점의 재계약 의도에 미치는 영향" 한국조리학회 11 (11): 118-133, 2005

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13 박정은, "서비스 제공자와 소비자간의 관계의 질이 만족과 재구매 의도 관계에 미치는 조정역할에 관한 연구" 13 (13): 122-123, 1998

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