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5 황재원, "직무역량, 셀프리더십, 조직문화가 직무성과에 미치는 영향: 농협조직을 중심으로" 한국디지털정책학회 12 (12): 193-207, 2014
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10 장현종, "업셀링 서비스교육이 직무만족과 호텔의 재무적성과에 미치는 영향 -인센티브제도의 조절효과을 중심으로" 한국호텔외식관광경영학회 18 (18): 95-111, 2009
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