Poster Session : PS 1031 ; Others : Job Stress and Job Satisfaction Among Healthcare Workers of Endoscopy Unit in Korea = Poster Session : PS 1031 ; Others : Job Stress and Job Satisfaction Among Healthcare Workers of Endoscopy Unit in Korea

다국어 초록 (Multilingual Abstract)

Background: Management of healthcare workers` job stress is critical for improvement of health care service. There are many studies concerning healthcare workers` job stress, but research about endoscopy unit workers is minimal. The aim of this study is to estimate the job stress and job satisfaction among endoscopy unit workers for improvement of medical services. Methods: We surveyed doctors, nurses and nurse assistants at the endoscopy unit of three medical centers in Korea (n=60). The questionnaire included demographic characteristics, job stress questionnaire (KOSS; Korean Occupational Stress Scale) and job satisfaction questionnaire. Data was analyzed by IBM SPSS 20. Results: Average total job stress score of endoscopy unit workers was signifi cantly lower compared to average Korean occupational stress (Fig 1). Job stress and job satisfaction were signifi cantly different among job positions (p=0.006 and p<0.001 for each), and nurse group showed signifi cant higher stress level to professors or fellows (Fig 2). Correlation analysis showed job stress and job satisfaction are signifi cantly correlated with each other (r=-0.585, p<0.001). Conclusions: Job stress score was signifi cantly different among job positions, and ‘insuffi cient job control’ and ‘organizational system’ were the troublesome stress factors. Possible solutions could be open discussion with nurses for decision making and fair personnel management policy. In addition, we could fi nd out the unique difference of stress quality of endoscopy unit workers compared to Korean average occupations. Regular examination of job stress is essential for quality assurance and quality improvement of healthcare services in endoscopy unit.