관광정보영향요인, 관광정보만족도, 관광만족간의 관계 분석 = 제주도 지역 방문객을 대상으로

다국어 초록 (Multilingual Abstract)

The emergence of new technologies has had an effect on tour agencies and hotel industries as well as tourists. But, there are few studies on the relationship among tourists` satisfaction with information and visitors` satisfaction. This paper aims to analyze the difference of the satisfactions with the tourism information in accordance with the classified lists of tourism information and research the effect of the satisfaction with information on the tourism satisfaction. The result of analysis is as follows; First, most of lists related with the sources and the investigated quantities of tourism information had some differences in the statistics. Second, it was investigated that the value of tourism information had a plus(+) effect on the satisfaction of tourism information except for its stability. Third, the satisfaction with tourism information had a plus(+) effect on its recommended intention. And fourth, it was shown that the satisfaction of tourism information had a plus(+) effect on tourism satisfaction, but its explanatory power was fairly low. Therefore, there is a positive relationship between the degree of satisfaction on information and the degree of satisfaction. A future study will expand the scope to several major factors.