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      KCI등재 SCOPUS

      The Mobile Wallet Explosion in Thailand : Factors towards Predicting Consumer Loyalty

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      https://www.riss.kr/link?id=A105977188

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      목차 (Table of Contents)

      • ABSTRACT
      • Ⅰ. Introduction
      • Ⅱ. Theoretical Background and Hypotheses
      • 2.1. Consumer Attitudes
      • 2.2. Satisfaction
      • ABSTRACT
      • Ⅰ. Introduction
      • Ⅱ. Theoretical Background and Hypotheses
      • 2.1. Consumer Attitudes
      • 2.2. Satisfaction
      • 2.3. Personal Innovativeness
      • 2.4. Loyalty
      • Ⅲ. Methods
      • 3.1. Construct Operationalization
      • 3.2. Data Collection
      • Ⅳ. Results
      • 4.1. Measurement Model Assessment
      • 4.2. Structural Equation Model Analysis
      • 4.3. Mediator Analysis
      • Ⅴ. Discussion
      • 5.1. Academic Contributions
      • 5.2. Managerial Implications
      • 5.3. Limitations and Future Research
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      참고문헌 (Reference)

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      2 Davis, F., "User acceptance of computer technology : a comparison of two theoretical model" 35 : 982-1003, 1989

      3 Nielsen, "Trend that will shape the Mobile Landscape in 2015" Nielsen 2015

      4 Kim, J., "The mediating role of psychological contract breach in IS outsourcing: inter-firm governance perspective" Governing IT in inter-organizational 22 (22): 529-547, 2013

      5 Cohen, J., "The Nature and Uses of Expectancy-Value Models in Consumer Attitude Research" 456-472, 1972

      6 Amoroso, D., "The Impact of Inertia as Media and Antecedent on Consumer Loyalty and Continuance Intention" 8 (8): 1-20, 2017

      7 Amoroso, D., "The Ease of Use Construct: Why Japanese Consumers Like Complex Mobile Applications" 2015

      8 Noyan, F., "The Antecedents of Customer Loyalty" 109 : 1220-1224, 2014

      9 National Statistical Office of Thailand, "The 2016 Household Survey on the Use of Information and Communication Technology"

      10 Cheong, G., "Testing mediation and suppression effects of latent variables : Bootstrapping with structural equation models" 11 (11): 296-325, 2008

      1 Marketbuzzz, "Using Mobile for Payment"

      2 Davis, F., "User acceptance of computer technology : a comparison of two theoretical model" 35 : 982-1003, 1989

      3 Nielsen, "Trend that will shape the Mobile Landscape in 2015" Nielsen 2015

      4 Kim, J., "The mediating role of psychological contract breach in IS outsourcing: inter-firm governance perspective" Governing IT in inter-organizational 22 (22): 529-547, 2013

      5 Cohen, J., "The Nature and Uses of Expectancy-Value Models in Consumer Attitude Research" 456-472, 1972

      6 Amoroso, D., "The Impact of Inertia as Media and Antecedent on Consumer Loyalty and Continuance Intention" 8 (8): 1-20, 2017

      7 Amoroso, D., "The Ease of Use Construct: Why Japanese Consumers Like Complex Mobile Applications" 2015

      8 Noyan, F., "The Antecedents of Customer Loyalty" 109 : 1220-1224, 2014

      9 National Statistical Office of Thailand, "The 2016 Household Survey on the Use of Information and Communication Technology"

      10 Cheong, G., "Testing mediation and suppression effects of latent variables : Bootstrapping with structural equation models" 11 (11): 296-325, 2008

      11 Balter, F., "Social Research 2.0: Virtual Snowball Sampling using Facebook" 22 : 57-74, 2012

      12 Parasuraman, A., "SERVQUAL : A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality" 64 (64): 12-40, 1988

      13 Ho, C., "Role of Innovativeness of Consumer in Relationship Between Perceived Attributes of New Products and Intention to Adopt" 9 (9): 258-266, 2011

      14 The Paypers, "Preferred payment methods Thailand"

      15 Lu, J., "Personal Innovativeness, Social Influences, and Adoption of Wireless Internet Services via Mobile Technology" 14 (14): 245-268, 2005

      16 Wu, J., "Moderating effect of personal innovativeness in the model for e-store loyalty" 2010

      17 Rucker, D., "Mediation analysis in social psychology:current practices and new recommendations" 5 (5): 359-371, 2011

      18 Blunch, N., "Introduction to Structural Equation Modeling Using IBM SPSS Statistics and Amos" Sage Publications 2013

      19 MacKinnon, D., "Introduction to Statistical Mediation Analysis" Lawrence Erlbaum Association 2008

      20 Amoroso, D., "Innovativeness of Consumers in the Adoption of Mobile Technology in the Philippines" 2 (2): 1-12, 2014

      21 Chau, P., "Information Technology Acceptance by Individual Professionals : A Model of Comparison Approach" 32 (32): 699-719, 2011

      22 DBS Bank, "Industry Outlook: Telecommunications"

      23 Amoroso, D., "How Consumer Attitudes Shape Repurchase Intention and Increase Loyalty" 9 (9): 38-61, 2017

      24 Gajjar, N. B., "Factors Affecting Consumer Behavior" 1 (1): 10-14, 2013

      25 Kosinski, M., "Facebook as a Research Tool for the Social Sciences" 70 (70): 543-556, 2015

      26 Donald L. Amoroso, "Exploring the Personal Innovativeness Construct: The Roles of Ease of Use, Satisfaction and Attitudes" 한국경영정보학회 25 (25): 662-685, 2015

      27 Amoroso, D., "Exploring the Adoption of Mobile Technologies in Thailand : Development of a Research Model" 6 (6): 19-28, 2016

      28 Chavis, K., "Empirical Evidence on Mobile Banking Service Quality and its Effect on Customer Satisfaction in Thailand" 3 (3): 36-42, 2016

      29 IDC Financial Insight., "E-payment players ready to rumble"

      30 Malabuppha, T., "E-Wallet Challenges in Thailand"

      31 Anderson, R., "E-Satisfaction and E-loyalty : A Contingency Framework" 20 (20): 123-128, 2003

      32 Liljander, V., "Do mobile CRM services appeal to loyalty program customers?" 3 (3): 24-40, 2007

      33 Statista, "Digital Payments, Mobile Payments Highlights"

      34 Vogt, W., "Dictionary of Statistics and Methodology: A Nontechnical Guide for the Social Sciences" Sage 1999

      35 Trivedi, J., "Determinants of Mobile Commerce Acceptance amongst Gen Y" 2 (2): 145-163, 2014

      36 Cyr, D., "Design Aesthetics Leading to M-loyalty in Mobile Commerce" 43 : 950-963, 2006

      37 Holland, J., "Customer Participation in Creating Web Site Brand Loyalty" 15 (15): 2001

      38 Lian, S., "Content distribution and copyright authentication based on combined indexing and watermarking" 57 (57): 49-66, 2012

      39 Bhatt, A., "Consumer Attitude towards Online Shopping in Selected Regions of Gujarat" 2 (2): 29-56, 2014

      40 Shih, C., "Comparisons of Competing Models between Attitudinal Loyalty and Behavioral Loyalty" 8 (8): 149-166, 2011

      41 Amoroso, D., "Comparing mobile and PC Internet adoption factors of loyalty and satisfaction with online shopping consumers" 9 (9): 1-24, 2013

      42 Marshall, N., "Commitment, Loyalty and Customer Lifetime Value: Investigating The Relationships Among Key Determinants" 67-84, 2010

      43 Standard Chartered, "Change the way you pay with mobile wallets"

      44 England, L., "Cellum launches first Thai mobile wallet"

      45 Dessart, L., "Capturing Consumer Engagement:Duality, Dimensionality and Measurement" 32 (32): 399-426, 2016

      46 Rogers, E., "Bringing Innovation to Market" 53 (53): 131-167, 1995

      47 Changya, H., "Bootstrapping in AMOS" North Carolina Central University 1-14, 2010

      48 Zhang, J., "Board Composition and Corporate Social Responsibility : An Empirical Investigation in the Post Sarbanes-Oxley Era" 114 (114): 381-392, 2013

      49 Atkinson, R., "Assessing Hidden and Hard-to-Reach Populations: Snowball Research Strategies" 33 (33): 1-4, 2001

      50 Agarwal, R., "Are Individual Differences Germane to the Acceptance of New Information Technologies?" 30 (30): 351-359, 1999

      51 Koufaris, M., "Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior" 13 (13): 205-223, 2002

      52 Lin, Y. S., "An Investigation of the Relationaship between Customer Satisfaction and Loyalty on the Brand Image of Taiyen’s Products – A Case Study of the Customer in Pingtung Area" 3 (3): 53-63, 2015

      53 Chen, L. Y., "An Exploration of The Factors Affecting User’s Satisfaction with Mobile Payments" 9 (9): 97-105, 2017

      54 Kuusik, A., "Affecting Customer Loyalty: Do Different Factors have Various Influences in Different Loyalty Levels"

      55 Hill, S., "Adoption of Personalization Mobile Services : Evidence from Young Australians" 2009

      56 Sambandaraksa, D., "AIS teams with CIMB for interest-paying mobile wallet"

      57 Lee, H., "A study of the impact of personal innovativeness on online travel shopping behavior-A study of Korean travelers" 28 (28): 886-897, 2007

      58 Chi, G., "A Study of Developing Destination Loyalty Model" Oklahoma State University 2005

      59 Chen, L., "A Model of Consumer Acceptance of Mobile Payment" 6 (6): 32-52, 2008

      60 Oliva, T. A., "A Catastrophe Model for Developing Service Satisfaction Strategies" 56 : 83-95, 1992

      61 Tavilla, E., "A Case Study in Mobile: Paving the Way for Mobile Payments in Thailand" Federal Reserve Bank of Boston 1-9, 2015

      62 Fintechnews, "5 Mobile Payment Methods in Thailand that You Must Know"

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      학술지 이력

      학술지 이력
      연월일 이력구분 이력상세 등재구분
      2023 평가예정 해외DB학술지평가 신청대상 (해외등재 학술지 평가)
      2020-01-01 평가 등재학술지 유지 (해외등재 학술지 평가) KCI등재
      2017-01-01 평가 등재학술지 유지 (계속평가) KCI등재
      2013-01-01 평가 등재 1차 FAIL (등재유지) KCI등재
      2010-01-01 평가 등재학술지 유지 (등재유지) KCI등재
      2009-03-05 학술지명변경 한글명 : 경영정보학 연구 -> Asia Pacific Journal of Information Systems
      외국어명 : The Journal of MIS Research -> Asia Pacific Journal of Information Systems
      KCI등재
      2008-01-01 평가 등재학술지 유지 (등재유지) KCI등재
      2006-01-01 평가 등재학술지 유지 (등재유지) KCI등재
      2004-01-01 평가 등재학술지 유지 (등재유지) KCI등재
      2001-01-01 평가 등재학술지 선정 (등재후보2차) KCI등재
      1998-07-01 평가 등재후보학술지 선정 (신규평가) KCI등재후보
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      학술지 인용정보

      학술지 인용정보
      기준연도 WOS-KCI 통합IF(2년) KCIF(2년) KCIF(3년)
      2016 0.49 0.49 0.69
      KCIF(4년) KCIF(5년) 중심성지수(3년) 즉시성지수
      0.73 0.7 0.808 0.1
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