건설CALS시스템의 품질수준 분석

다국어 초록 (Multilingual Abstract)

Ministry of Land, Transportation and Marine Affairs has implemented Construction CALS project for improving informatization level of construction industry and for making construction production system efficient. An information system can improve its effects by evaluating itself during operation and maintenance period, however, Construction CALS system hasn't been evaluated yet. This study evaluated quality of Construction CALS System by implementing a practical analysis and designing a survey based on a satisfaction analysis of Construction CALS System, which was built in the former study. Evaluation model consists of three sections such as information quality, system quality, and service quality. Evaluation factors on information quality are accuracy, understandability, usefulness, precision, presence, conciseness, consistency, interpretability, credibility, and reliability. Evaluation factors on system quality are ease of use, usefulness, aesthetics, functionality, reliability, responsiveness, accessibility. stability, convenience, and empathy. Evaluation factors on service quality are variety, accessibility, responsiveness, rapidity, reliability, kindness, reactivity, convenience, and supportability. From this evaluation model, this study deduced superior factors and inferior factors for each quality factor and each system. Results of this study are expected to establish a framework for developing more complete system by recognizing more important elements for improving a system.

목차 (Table of Contents)

• Abstract
• 1. 서론
• 2. 건설CALS 품질수준 및 만족도 평가모형
• 3. 요인별 가중치 산정
• 4. 설문항 및 표본 구성
• 5. 설문결과
• 6. 설문결과 및 논의
• 7. 결론
• 감사의 글
• 참고문헌

참고문헌 (Reference)

1 정인수, "건설CALS시스템의 만족도조 사 항목 선정" 3268-3271, 2007

2 정인수, "건설CALS시스템의 만족도 분석모형 구축" 27 (27): 769-772, 2007

3 정인수, "건설CALS시스템 만족도 평가를 위한 항목별 가중치 분석" 788-793, 2008

4 Saaty, T. L, "The Analytic Hierarchy Process" McGraw-Hill 1980

5 Delone, W.H, "Information systems success: The quest for the dependent variable" 3 (3): 60-95, 1992

6 King, W.R, "Evaluating Management Information Systems" 2 (2): 43-51, 1978

7 Negash, A, "Diversity in South and Southwestern Ethiopia for Conservation" 42 : 1105-1111, 2002

8 국토해양부, "07 건설CALS 운영 및 기능개선" 495-629, 2007