Over the past years, Mobility-as-a-Service (MaaS) concept has been frequently pronounced around the world. By putting the users at the center, MaaS aims to solve the first and last mile problem together with sustainable mobility solutions. As a nascen...
Over the past years, Mobility-as-a-Service (MaaS) concept has been frequently pronounced around the world. By putting the users at the center, MaaS aims to solve the first and last mile problem together with sustainable mobility solutions. As a nascent system, MaaS has integrated various elements and brought multiple actors together. In addition to different types of MaaS models, all of them aims to shift from car ownership to shared sustainable mobility. Considering its short history and increasing popularity as a hot topic, there are lots of unknowns to be explored and lots of opportunities for MaaS actors in the future mobility. This study provides better understanding of MaaS by relating its past, present and future development, and suggests future directions for realizing MaaS.