The purpose of this study was to assess the satisfaction of stadium physical environments among groups of spectators' involvement level. Stadium physical environmental factors evaluated in this study were ticketing system, parking area, restroom, sign...
The purpose of this study was to assess the satisfaction of stadium physical environments among groups of spectators' involvement level. Stadium physical environmental factors evaluated in this study were ticketing system, parking area, restroom, signage, customer service, accessibility, convenience of using accommodation and comfort seating & layout accessibility. Spectators were divided into three involvement groups(Low-level, Medium-level, High-level) based on their level of frequency of spectators' visiting. Rresults showed that spectator who had different level of involvement satisfied the stadium physical environments differently. That is, spectator who has High- involvement level satisfied the stadium physical environments more positively compare to spectator who has low- and medium involvement level.Ⅰ