http://chineseinput.net/에서 pinyin(병음)방식으로 중국어를 변환할 수 있습니다.
변환된 중국어를 복사하여 사용하시면 됩니다.
Deliver Value: Maximize customer value through high product and service quality
Naumann, E. EXECUTIVE EXCELLENCE 1994 p.5
Serving in the Dark: Service as gift giving is an unconditional selfless act
Bell, C. R. EXECUTIVE EXCELLENCE 1994 p.6
Chain of Customers: Consider what your customers need most from you and your firm
Checketts, D. EXECUTIVE EXCELLENCE 1994 p.7
Customer Focus: Eliminate work that has little value or meaning to customers
Joiner, B. L. EXECUTIVE EXCELLENCE 1994 p.8
Creating Raving Fans: Discover what customers want and deliver value
Blanchard, K. EXECUTIVE EXCELLENCE 1994 p.9
Invisible Customers: Stop, look, and listen in grow partnerships with your employees
Warner, M. J. EXECUTIVE EXCELLENCE 1994 p.10
World-class Service: We train our people to exceed customers' service expectations
O'Neal, B. EXECUTIVE EXCELLENCE 1994 p.11
Customers for Life: The trick is to win and keep customers for life
Paulson, L. EXECUTIVE EXCELLENCE 1994 p.12
Service Ethics: View your work as a privilege, not drudgery
Watson, C. E. EXECUTIVE EXCELLENCE 1994 p.13