직장 내 조직비시민성이 반생산적 과업행동과 이직의도에 미치는 영향: 호텔 식음료 직원 감성지능의 성별 조절효과

목차 (Table of Contents)

• 요약
• ABSTRACT
• Ⅰ. 서론
• Ⅱ. 이론적 배경
• Ⅲ. 연구방법
• Ⅳ. 실증분석 결과
• Ⅴ. 결론
• 참고문헌

참고문헌 (Reference)

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2 채신석, "호텔 직원의 사회심리적 안전풍토와 감정소진이 행동의도에 미치는 영향: 서울시내 5성급 호텔직원을 중심으로" 한국호텔관광학회 23 (23): 102-116, 2021

3 조수현, "특급호텔 종사원의 감성지능이 감정노동과 직무스트레스에 미치는 영향" 한국호텔관광학회 19 (19): 79-100, 2017

4 원종하, "진성리더십과 감성리더십이 조직몰입과 이직의도에 미치는 영향" 한국호텔관광학회 22 (22): 108-119, 2020

5 ECONOMY Chosun, "직장인 62% “한 달에 한 번 이상 무례한 행동 경험”, 예의 갖추면 업무 성과도 높아져…행동규범 필요"

6 이연주, "직장무례와 이직의도 간 관계에 대한 메타분석적 연구" 사회과학연구소 30 (30): 157-174, 2019

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