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    인터넷쇼핑몰과 디자인 환경-쇼핑목적을 중심으로- = Internet shopping malls and design atmosphere-Focused on shopping motives-

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    https://www.riss.kr/link?id=A103331863

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    다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

    This paper is to identifies how design atmosphere of internet shopping mall such as graphics, colors, menu and link have an effect on arousal and pleasure and they, in turn, have influence on loyalty by shopping motives such like purchase, compare with price of products, search for information, and hedonic of shopping. A survey study was conducted to collect the data with consumers who have experience purchase or search on internet shopping malls. Analysis of regression with SPSS 17.0 was performed to test the research hypothesis. The results of the study are as follows: It was found that colors has influences on arousal but menu and link have an effect on both arousal and pleasure in the group who have shopping motive of purchase, and graphics, menu and link have influence on both arousal and pleasure in the group who have shopping motive of compare with price of products, and graphics have an effect on both arousal and pleasure but menu and link has only influences on arousal in the group who have shopping motive of search for information. While on the other, all components of design atmosphere of internet shopping mall have not influence on consumer`s emotion such as arousal and pleasure in the group who have hedonic of shopping, but loyalty affect on arousal and pleasure in all group of shopping motives.
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    This paper is to identifies how design atmosphere of internet shopping mall such as graphics, colors, menu and link have an effect on arousal and pleasure and they, in turn, have influence on loyalty by shopping motives such like purchase, compare wit...

    This paper is to identifies how design atmosphere of internet shopping mall such as graphics, colors, menu and link have an effect on arousal and pleasure and they, in turn, have influence on loyalty by shopping motives such like purchase, compare with price of products, search for information, and hedonic of shopping. A survey study was conducted to collect the data with consumers who have experience purchase or search on internet shopping malls. Analysis of regression with SPSS 17.0 was performed to test the research hypothesis. The results of the study are as follows: It was found that colors has influences on arousal but menu and link have an effect on both arousal and pleasure in the group who have shopping motive of purchase, and graphics, menu and link have influence on both arousal and pleasure in the group who have shopping motive of compare with price of products, and graphics have an effect on both arousal and pleasure but menu and link has only influences on arousal in the group who have shopping motive of search for information. While on the other, all components of design atmosphere of internet shopping mall have not influence on consumer`s emotion such as arousal and pleasure in the group who have hedonic of shopping, but loyalty affect on arousal and pleasure in all group of shopping motives.

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    참고문헌 (Reference)

    1 "http://www.koreanclick.com"

    2 Baker, J., "The role of environment in marketing services: the consumer perspectives, In The Services Marketing Challenge: Integrated for Competitive Advantage" American Marketing Association 79-84, 1986

    3 Bagozzi, R., "The role of emotions in marketing" 27 (27): 184-206, 1999

    4 Koo, D, "The interactional effcts of atmospherics and perceptual curiosity on emotions and online shopping intention" 26 : 377-388, 2010

    5 Sherman, E., "Store environment and consumer purchase behavior: mediating role of consumer emotions" 14 : 361-378, 1997

    6 Dawson, S., "Shopping motives, emotional states, and retail outcomes" 66 (66): 408-427, 1990

    7 Dailey, L., "Navigational web atmospherics explaining the influence of restrictive navigation cues" 57 : 795-803, 2005

    8 Richard, M, "Modeling the impact of internet atmospherics on surfer behavior" 58 (58): 29-56, 2005

    9 Schrὃder, H, "Linking multi-channel customer behavior with shopping motives: an empirical investigation of a german retailer" 15 : 452-468, 2008

    10 Thang, D, "Liking consumer perception to preference of retail stores: an empirical assessment of the multi-attributes of store image" 10 (10): 193-200, 2003

    1 "http://www.koreanclick.com"

    2 Baker, J., "The role of environment in marketing services: the consumer perspectives, In The Services Marketing Challenge: Integrated for Competitive Advantage" American Marketing Association 79-84, 1986

    3 Bagozzi, R., "The role of emotions in marketing" 27 (27): 184-206, 1999

    4 Koo, D, "The interactional effcts of atmospherics and perceptual curiosity on emotions and online shopping intention" 26 : 377-388, 2010

    5 Sherman, E., "Store environment and consumer purchase behavior: mediating role of consumer emotions" 14 : 361-378, 1997

    6 Dawson, S., "Shopping motives, emotional states, and retail outcomes" 66 (66): 408-427, 1990

    7 Dailey, L., "Navigational web atmospherics explaining the influence of restrictive navigation cues" 57 : 795-803, 2005

    8 Richard, M, "Modeling the impact of internet atmospherics on surfer behavior" 58 (58): 29-56, 2005

    9 Schrὃder, H, "Linking multi-channel customer behavior with shopping motives: an empirical investigation of a german retailer" 15 : 452-468, 2008

    10 Thang, D, "Liking consumer perception to preference of retail stores: an empirical assessment of the multi-attributes of store image" 10 (10): 193-200, 2003

    11 Chebat, J, "Impact of ambient odors on mall shoppers' emotions, cognition, and spending: a test of competitive causal theories" 56 : 529-539, 2003

    12 Chebat, J, "How emotions mediate the effects of perceived justice on loyalty in service recovery situations: an empirical study" 58 : 664-673, 2003

    13 Eroglu, S., "Empirical testing of a model of online store atmospherics and shopper responses" 20 (20): 139-150, 2003

    14 Walsh, G., "Emotions, store-environmental cues, store-choice criteria, and marketing outcomes" 1-8, 2010

    15 Grὃppel, A, "Einkaufsmotive und ihre betriebsformenrelevanz" 4 : 4-14, 1993

    16 Liang, T, "Effects of store design on consumer purchases: van empirical study of on-line bookstores" 39 : 431-444, 2002

    17 Oh, J., "Effects of design factors on store image and expectation of merchandise qualitt in web-based stores" 15 : 237-249, 2008

    18 Eroglu, S, "Atmospheric qualities of online retailing: a conceptual model and implication" 54 : 177-184, 2001

    19 Mehrabian, A, "An approach to environmental psychology" MIT Press 1974

    20 Nyer, PU, "A study of the relationships between cognitive appraisals and consumption emotion" 25 : 296-304, 1997

    21 Westbrook, R, "A motivation-based shopper typology" 61 (61): 79-103, 1985

    22 Martinez Care, I, "A cognitive-affectivemodel of consumer satisfaction: an explaratory study within the framework of a sporting event" 60 : 108-114, 2007

    23 매일경제, "2011 산업:유통 성장률 둔화, 업태별 양극화"

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    학술지 이력

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    연월일 이력구분 이력상세 등재구분
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    2014-09-02 학회명변경 영문명 : Society of Korea Design Trend -> Korea Society of Design Trend KCI등재
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    학술지 인용정보

    학술지 인용정보
    기준연도 WOS-KCI 통합IF(2년) KCIF(2년) KCIF(3년)
    2016 0.43 0.43 0.45
    KCIF(4년) KCIF(5년) 중심성지수(3년) 즉시성지수
    0.43 0.43 0.631 0.12
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