도시 저소득층의 정보빈곤 양상과 정보격차 해소를 위한 공공도서관 봉사 방안 연구

다국어 초록 (Multilingual Abstract)

This study intends to shed light on the everyday lives of the urban poor in four metro areas in Korea, such as Busan, Daegu, Daejun, and Gwangju, especially in terms of the information perspective. Employing basic survey methods, and in-depth interviews and participant observation interchangeably, it attempts to illustrate such phenomena as information poverty, and to scrutinize the reasons of their passive behaviors in information seeking in relations with each other. This paper, specifically, focuses on the following characteristics of information need and information-related behavior of the urban poor in these areas: types of everyday concerns and ways to deal with such concerns; types and characteristics of the help providers; types and characteristics of information sources; and, barriers and limitation of everyday information seeking and information use. The conclusion drawn from the analysis is that, although the Internet is perceived as sources of information for many people, it hardly responds to the needs of the poor. On the other hand, the role that interpersonal sources play in their everyday lives, have been emphasized to portray the reality of their information environment, information needs and information related behaviors including information gathering and information seeking.