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      • 海運産業의 當面課題와 活性化方案

        金圭昌 효성여자대학교 산업경영연구소 1987 경영경제 Vol.4 No.-

        The Korean Shipping Industry had rapidly grown up during the past two decades of 1960 and 1970 which made a great contribution to the national economic development. However from the very beginning of the 80th decade, the industry has confronted the worst recession due mainly to two times of world oil crises. Therefore, the Korean government authority concerned has enacted the rationalzation program of the shipping industry which brought about the following results by reducing 63 shipping companies down to 20 shipping companies by the end of 1985. (1) The Korean shipping companies got international confidence and improved their financial position by avoiding over-competition at home. (2) The shipping industry strengthened international competitiveness by reducing. branch offices, old vessels and employees. Further, in order to accelerate revitalization of the Korean Shipping Industry, the following activities should be carried out strongly and continuously. (1) The industry should receive wider national appreciation and strengthen marketing activities toward shippers. (2) The industry should reinforce self-efforts for rational management and strengthen intercompany ties for business cooperation at home and abroad. (3) The industry should raise competent personnels and the government should give positive support till she stands alone and walks. But, these problems must be overcome by our shipping industry. It can achieve epoch-making development when it faces these difficulties with wisdom. In order ti accomplish its vast development, first, it must promote advanced rationalization of management, in the unit of enterprise. At the same time, it will have to get victory in the intense international competition by means of harmony and cooperation system of every shipping industry. Next both our government and people must recognize strategic value of shipping industry again financial aids or political support about tax generously for its developing power for itself in a short period and great international competitive power in a long period. Thus, we can accornplish shipping industry and go out anywhere on five oceans with our national flag. This approach is for construction of shipping industry, and for good ways of living and prosperity of our country.

      • 국내 항공사의 서비스 접점에 대한 연구

        권숙희,곽보선 효성여자대학교 산업경영연구소 1998 경영경제 Vol.16 No.-

        Service industries continue to grow in importance to the economy while at the same time service quality is generally perceived to be declining. For the customer, the observable symptom is decreasing quality in what has been termed the "service encounter", or the moment of interaction between the customer and the firm. Many times that interaction is the service from the customer's point of view, yet front-line employees are not trained to understand customers and do not have the freedom and direction needed to relate to customers in ways that ensure effective service. Shostack(1985) defines the service encounter somewhat more broadly as "a period of time during which a customer directly interacts with a service." Her definition encompasses all aspecta of the service firm with which the customer may interact, including its personnel, its physical facilities, and other visible elements. For service firm managers seeking to improve customer satisfaction in service encounters, this study addressed unresolved issues in customer satisfaction at service encounter. This study has provided a variety of theoretical and practical suggestions. Especially, it was suggested that service firms should develope programs and strategies for including customers to be actively involved in service delivery process.

      • 産業間 資本構造差異에 관한 實證的 分析

        朴筍植,趙成子 효성여자대학교 산업경영연구소 1990 경영경제 Vol.7 No.-

        There are two perspectives about the affecting of capital structure of the value of the firm. One is irrelevancy theorem, the other is optimal capital structure theory. In irrlevancy theorem, capital structure has no effect on the value of the firm. In optimal capital structure, however, the value of the firm depends on the capital structure. In general, it is accepted that the latter is more valid under more realistic assumptions about the existence of bankruptcy costs and agency costs due to uncertainty in capital market. If optimal capital structure of individual firm exists, firms in the same industry have the same capital structure. If it is true, each industry has different capital structure by examing inter-industry differences in capital structure. For this purpose, cross-sectional analysis and time series analysis are used. The hypotheses tested in this study can be summarized as follows: <hypothesis> 1. H∧O : Firms in different industries have the same capital structure. H∧A : Firms in different industries have systematically different capital structure. 2. H∧O : The relative rankings of mean industry capital structure across time are random. H∧A : The relative rankings of mean industry capital structures across time are stable. 3. H∧O : The movement of a firm's leverage with respect to the industry mean is random. H∧A : The leverage of firms within an industry tends to converge to the mean industry leverage. For analysis, this thesis examined the capital structure of 9 industries covering 118 firms from1980 to 1987. For each industry in a given research term, the ratio of debt in the capital structure was calculated. Statistical tests methods, One-Way Analysis of Variance, Correlation Analysis, and Fisher Exact Probability test, is employed. We draw three major conclusions from these test results. First, capital structure of different industries in korea is highly significant at least between two industries, but pairwise tests which analyze the differences among various industries represent that differences between two industries is not statistically significant. Second, to analysis that the relative rankings of mean industry of capital structures across time are stable, correlation analysis is employed. As a result, the relative rankings of capital structures across time are not stable. For the third of this study, Fisher Exact Probability test is employed. The results show that the movement of capital structure of firms within an industry with respect to the industry mean is random

      • 은행 위험관리 방법과 대책에 관한 연구

        朴荀植,徐錫完 효성여자대학교 산업경영연구소 1998 경영경제 Vol.15 No.-

        Bank risk management is more than just policies and procedures covering the various segments of a business. Management must give thought to the risks to which the strategies give rise. Risk management policies which delineates serve the dual purposes of establishing patterns of behavior which delineates serve the dual purposes of establishing patterns of behavior which are consistent with of risk to be assumed along the way. The evaluation culminates in a rating knowing by its acronym CAMEL. CAMEL is derived from the first letters of the words Capital, Assets, Management, Earnings and Liquidity. Especially, bank risk management technique is the risk measurement framework and the capital requirement. As the capital requirement, the principal form of eligible capital to cover market risk consists of shareholders' equity and retained earnings (tier 1 capital) and supplementary capital (tier 2 capital) as defined in the 1988 Basle Accord. But banks may also, at the discretion of their national authority, employ a third tier of capital (tier 3 capital), consisting of short-term subordinated debt as defined for the sole purpose of meeting a proportion of the capital requirement for market risks. As risk measurement framework, bank will have flexibility in devising the precise nature of their models, but the standards will apply for the purpose of calculating their capital change. VAR(value at risk) must be computed on a daily basis. In calculating VAR, a 99th percentile, one-tailed confidence interval is to be used. An instantaneous price shock equivalent to a 10 day movement in price is to be used and so on. A VAR statement has below components, the dollar amount or the probability of the loss not exceeding the dollar amount, a methodology for using the assumptions that define normal market conditions, a methodology for using the assumptions to compute the VAR. Accordingly, the above mentioned domestic bank risk management is to request a sufficiency of the capital requirement and devising of the risk measurement framework models with value at risk.

      • 大邱地域 工産品共同配送센터 建立에 關한 實證的 硏究 : An Empirical Analysis on Taegu distribution area

        金圭昌 효성여자대학교 산업경영연구소 1989 경영경제 Vol.6 No.-

        A joint Distrubition Center is somewhat similiar to a distribution center but is smaller then the latter in size and managed mainly by big retailers. The distribution centers, being lead by producers and manufacturers, aim at increasing the efficiency of goods distribution. In the wider, term it means large scale distribution complexes that integrate all distribution facilites such as wholesale complexes, warehouse complexes, warehouse complexes, central whole sale markets, truck terminals, deposit and distribution centers of each firm, and distribution processing centers. And narrowly, it means the depots of each firm. Specifically, a like distrubition center, it performs the function of processing and manufacturing including collecting, keeping, and classifying goods that can be stored in these centers are mainly finished manufactured goods such as processed food, kitchen appliances, and consumer goods. Therefore, the Manufactured Good Joint Distribution Center is a center for distribution whose major role is transportation with subsidiary roles of storing, assembling and processing, and classification. (1) The first proposed site ; Sungsuh area 1. Sungsuh area, "a special green zone for facility" in Jangdong of Taegu city, is located 10km away from downtown and is close to the interchange where the Taegu-Masan expressway, the 88 expressway, and the inducstrial road of Sungsuh industrial complex meet. In addition, the area can easily be linked to the Seoul-Pusan expressway and the downtown commerical center is 10km away. Therefore, this places is one of the best place for creating a wharehouse for each firm. 2. There are the Warong mountains in the north of the site and an airfild for training 4km to the south. 3. When the Joint Distributon Centers are established at this place, they will make the transportation and distribution between Taegu and other area or in the city, more effective. Thanks to the Taegu-Masan expressway, this site is being linked to Nongong industrial complex and Wolbae industrial complex. There are the Songsuh and Yihyun industrial complexes within a 5km range and a third complex in the 8km range. The site can be linked to the North Agricultural and Fishery Products Wholesale Center which will be the only center in this region. Furthermore it takes only 20 minutes from the site department stores, supermarkets, and Chain stores in the down town area. Consqently this is the best place for a joint distribution center as there are industrial complexes and commerical centers at close hane. 4. Besides, water and electricity can be easily accessed because the site is close to industrial complexes. In addition the cost of land is not so high, approximately 150,000 won per 3,9 squard yards. (2) The second proposed site : Kumho interchange area 1. The site, "a special green zone for production" in Kumhodong Taegu city, is located 4km north of the Paldal interchange on the Seoul-Pusan Expressway. The interchange was constructed just four years ago in order to link the Taegu-Masan Expressway and the 88 Expressway to the Seoul-Pusan Expressway. Although the commerical center in downtown is only 10km away, this area gives the feeling of remoteness since it is on the other side of the toll gate. 2. The natural environment of this area is fairly modest as it has the Kumho river and Seoul-Pusan railway in its front and the Chichon station is just 4km away. If we establish a Joint Distribution Center in the 1990s, this area will make one of the best places because it is located in suburban area of the city. 3. This area plays an important role as a traffic center. As the interchange linking the three express ways is here, the northen Andong area can be easily linked by passing the interchange. 4. Economjically, this area is excellent because the land, "a special green zone for production", costs some 70,000 to 100,000won per, 3.9 square yards. The road to link this area and Seoul-Pusan Expressway should be connected, and water and electricty can be supplied easily. 5. This area, however, is not so popular among Taegu city citizens because of its remote location, 4km from the toll gate. therefore, in case of establishing a center in this area, the desire of distributers and manufacturers to enter this center might not be great. The Effect on the Local Community The effectis as follows on each field 1. Effects on the city : Improvement of the complicated distribution network and easing of traffic problems in downtown area are ecpected. Relocation of city functions to the suburban are will make the utilization of the market site possible and development of the suburban area will be accelerated. In particular, the moving of warehouse and distribution facilities to suburban area will contribute to easing traffic jams. 2. The effects on ditributers : Minimization of the distriburtion network, development of the distribution facility, the economies of scale and speciallization will increase the efficiency of the facilities. Simultaneously, distributers can reduce their costs. 3. Effects on consumers and producers : Sales may be easier and the organization can be fully utilized. Continuous supply and optimum profit for producers will be guaranted. The specialization, economies of scale, and enhanced information on goods by producers and distributers will maximize the purchasing effect for consumers. On the other hand, nagative effects are also expected such as a large number of unemployed stemming from the bankruptcy of many small and medium size distributors. The Effcts of a Joint Distribution Center Producers * Supply at optimum price * Control of supply volume * Gaurantee of optimum price Consumers * Low price * Quality goods * Improvement of consumer standard Distributors * Elimination of margin for brokers * Shortening the distribution network * Low costs of distribution The community * Reduced traffic in downtown * Sound city functions * The development of local community Distribution Modernization Selection of proposed site First stage Establishing the preconditions for selection Second stage Conduct a study on reatrictions for utlizing the proposed land Third stage Screen the proposed sites, monitering, the parties concerned Fourth Stage Conduct study on the site, purchasing, and timing of purchase Firth stage Selecting the site.

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