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Customer Satisfaction in Hotel Services: A Case Study of Thanh Hoa Province, Vietnam
LE, Quang Hieu,NGUYEN, Thanh Xuan Thi,LE, Thanh Thuy Thi Korea Distribution Science Association 2020 The Journal of Asian Finance, Economics and Busine Vol.7 No.10
The study examines the influence of factors on customer satisfaction in hotel services in Thanh Hoa province of Vietnam. In terms of the tangible facilities of hotels, customers appreciate the availability and the full range of equipment and additional services, as the 3-to-5-star hotels in Thanh Hoa province are almost new, built in the last five years - 7 of 13 hotels were built in 2015. In the process of measuring the effect of factors on satisfaction in hotel services there, the researchers conducted exploratory factor analysis, reliability test, correlation and regression to confirm the relationships of factors. Based on a survey of 380 respondents, the test results showed that the proposed factors have positive impacts on consumer satisfaction; they are: perceived quality (including intangible and tangible elements), brand image, perceived value, and customer relationship management. In particular, intangible elements have the strongest influence on customer satisfaction, followed by tangible elements, brand image, perceived value, and finally, customer relationship management. In addition, the study found that foreigners and higher education customers tend to be more satisfied by the hotels than other groups, which helps to suggest important and appropriate solutions for hotel managers in Thanh Hoa province.
A Spatial-Temporal Three-Dimensional Human Pose Reconstruction Framework
( Xuan Thanh Nguyen ),( Thi Duyen Ngo ),( Thanh Ha Le ) 한국정보처리학회 2019 Journal of information processing systems Vol.15 No.2
Three-dimensional (3D) human pose reconstruction from single-view image is a difficult and challenging topic. Existing approaches mostly process frame-by-frame independently while inter-frames are highly correlated in a sequence. In contrast, we introduce a novel spatial-temporal 3D human pose reconstruction framework that leverages both intra and inter-frame relationships in consecutive 2D pose sequences. Orthogonal matching pursuit (OMP) algorithm, pre-trained pose-angle limits and temporal models have been implemented. Several quantitative comparisons between our proposed framework and recent works have been studied on CMU motion capture dataset and Vietnamese traditional dance sequences. Our framework outperforms others by 10% lower of Euclidean reconstruction error and more robust against Gaussian noise. Additionally, it is also important to mention that our reconstructed 3D pose sequences are more natural and smoother than others.
Spatial Interpolation of Meteorologic Variables in Vietnam using the Kriging Method
( Xuan Thanh Nguyen ),( Ba Tung Nguyen ),( Khac Phong Do ),( Quang Hung Bui ),( Thi Nhat Thanh Nguyen ),( Van Quynh Vuong ),( Thanh Ha Le ) 한국정보처리학회 2015 Journal of information processing systems Vol.11 No.1
This paper presents the applications of Kriging spatial interpolation methods for meteorologic variables, including temperature and relative humidity, in regions of Vietnam. Three types of interpolation methods are used, which are as follows: Ordinary Kriging, Universal Kriging, and Universal Kriging plus Digital Elevation model correction. The input meteorologic data was collected from 98 ground weather stations throughout Vietnam and the outputs were interpolated temperature and relative humidity gridded fields, along with their error maps. The experimental results showed that Universal Kriging plus the digital elevation model correction method outperformed the two other methods when applied to temperature. The interpolation effectiveness of Ordinary Kriging and Universal Kriging were almost the same when applied to both temperature and relative humidity.
A Spatial-Temporal Three-Dimensional Human Pose Reconstruction Framework
Nguyen, Xuan Thanh,Ngo, Thi Duyen,Le, Thanh Ha Korea Information Processing Society 2019 Journal of information processing systems Vol.15 No.2
Three-dimensional (3D) human pose reconstruction from single-view image is a difficult and challenging topic. Existing approaches mostly process frame-by-frame independently while inter-frames are highly correlated in a sequence. In contrast, we introduce a novel spatial-temporal 3D human pose reconstruction framework that leverages both intra and inter-frame relationships in consecutive 2D pose sequences. Orthogonal matching pursuit (OMP) algorithm, pre-trained pose-angle limits and temporal models have been implemented. Several quantitative comparisons between our proposed framework and recent works have been studied on CMU motion capture dataset and Vietnamese traditional dance sequences. Our framework outperforms others by 10% lower of Euclidean reconstruction error and more robust against Gaussian noise. Additionally, it is also important to mention that our reconstructed 3D pose sequences are more natural and smoother than others.
HIEN đAI HOA VAN HoC o VIET NAM GIAI đOAN Tu 1865 đEN 1912
( Nguyen Thi Thanh Xuan ) 한국외국어대학교 동남아연구소 2016 東南亞硏究 Vol.25 No.3
Vietnam embarked on the path of literary modernization in the late 19th century. It has been almost one and a half centuries since, yet comprehensive research in this area is still lacking. Comprehensive research is essential for the following reasons: (1) The identification of literary modernization will provide us an accurate, thorough and profound understanding of the modern history of Vietnamese literature in particular and the progress of Vietnamese society in general; (2) It is crucial to gather and systematize literary resources, which are getting lost and destroyed day by day in Vietnam, to restore and conserve them. The essay presents the featured literary perspectives and events of Vietnamese literature between 1865 and 1912 in comparison with Vietnamese classical literature, and analyses and elucidates them in the context of the following factors: the colonization, the clashing between Western and Eastern cultures, the regional characteristics of Vietnamese society and culture. The paper consists of the following sections: Introduction, The Earliest Moves, The Emergence of Different Trends, Traits of modernization, Conclusion.
Han Thi Vo,Tien Duc Dao,Tuyen Van Duong,Tan Thanh Nguyen,Binh Nhu Do,Tinh Xuan Do,Khue Minh Pham,Vinh Hai Vu,Linh Van Pham,Lien Thi Hong Nguyen,Lan Thi Huong Le,Hoang Cong Nguyen,Nga Hoang Dang,Trung 질병관리청 2024 Osong Public Health and Research Persptectives Vol.15 No.1
Objectives: The incidence of posttraumatic stress disorder (PTSD) has increased, particularly among individuals who have recovered from coronavirus disease 2019 (COVID-19) infection. Health literacy is considered a “social vaccine” that helps people respond effectively to the pandemic. We aimed to investigate the association between long COVID-19 and PTSD, and to examine the modifying role of health literacy in this association.Methods: A cross-sectional study was conducted at 18 hospitals and health centers in Vietnam from December 2021 to October 2022. We recruited 4,463 individuals who had recovered from COVID-19 infection for at least 4 weeks. Participants provided information about their sociodemographics, clinical parameters, health-related behaviors, health literacy (using the 12-item short-form health literacy scale), long COVID-19 symptoms and PTSD (Impact Event Scale-Revised score of 33 or higher). Logistic regression models were used to examine associations and interactions.Results: Out of the study sample, 55.9% had long COVID-19 symptoms, and 49.6% had PTSD. Individuals with long COVID-19 symptoms had a higher likelihood of PTSD (odds ratio [OR], 1.68; 95% confidence interval [CI], 1.63–2.12; p<0.001). Higher health literacy was associated with a lower likelihood of PTSD (OR, 0.98; 95% CI, 0.97–0.99; p=0.001). Compared to those with long COVID-19 symptoms and the lowest health literacy score, those with long COVID-19 symptoms and a 1-point health literacy increment had a 3% lower likelihood of PTSD (OR, 0.97; 95% CI, 0.96–0.99; p=0.001).Conclusion: Health literacy was found to be a protective factor against PTSD and modified the negative impact of long COVID-19 symptoms on PTSD.
Le, Thi Thanh Huong,Tran, Khanh Long,Phung, Xuan Son,Do, Phuc Huyen,Phan, Thuy Linh,Nguyen, Ngoc Bich,Nguyen, Xuan Lam,Le, Vu Anh,Tran, Thi Tuyet-Hanh Asian Pacific Journal of Cancer Prevention 2016 Asian Pacific journal of cancer prevention Vol.17 No.no.sup1
Comprehensive bans on tobacco advertising and promotion were introduced through tobacco control legislation in Viet Nam, but it has been established that violations of the bans are very common. This study was conducted to explore the trend in violations of bans on tobacco advertising and promotion at points of sale in Viet Nam in the past six years and to explore any differences in the violation situations before and after the Law on Tobacco Control came into effect on 1st May 2013. Quantitative data were collected through observation of violations of the bans on tobacco advertising and promotion at points of sale in 10 provinces throughout Viet Nam in four survey rounds (2009, 2010, 2011, and 2015). Variation in violation prevalence over time was examined by chi-square test using a Bonferini method. Binary logistic regression was employed to identify the factors that may have influences on different types of violation. A level of significance of p<0.05 was used for all tests in this article. The most common form of violation was the display of more than one pack/one carton of a cigarette brand. Violation of bans on tobacco advertising increased while violations on promotion ban and on displaying tobacco decreased through time. Some factors associated with the tobacco advertising and promotion bans included surveyed years, types of points of sale, regions and areas where the points of sale were located. The enforcement of the bans did not improve even after the issuance and the enactment of the Law on Tobacco Control. This suggests that the monitoring and enforcement of bans on tobacco advertising and promotion at points of sale should be strengthened. Penalties should be strictly applied for violators as indicated in the current tobacco control legislation.