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Maria Teresa Cuomo,Francesca Ceruti,Alice Mazzucchelli,Angelo Di Gregorio,Debora Tortora,Gerardino Metallo 글로벌지식마케팅경영학회 2016 Global Marketing Conference Vol.2016 No.7
The paper focuses on the social commerce paradigm, underlining how social media are able to assist e-retailers in their effort of creating a total omni-channel e-customer experience. The empirical research represents a new prospect on the topic, because nowadays social commerce is not completely understood and realized from a managerial perspective.