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RISS 인기검색어
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- 저자 : Abu Issa GAZI (검색결과 3 건)
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GAZI, Md. Abu Issa,RAHAMAN, Atikur,WALIULLAH, Shaikh Sabbir Ahmed,ALI, Md. Julfikar,MAMOON, Zahidur Rahman Korea Distribution Science Association 2021 The Journal of Asian Finance, Economics and Busine Vol.8 No.2
The aim of the present study is to analyze the financial performance of converted commercial bank from non-banking financial institution through a case study of Bangladesh Commerce Bank Limited as sample organization. It is observed that the bank is able to achieve a stable growth rate in total deposits, total loans and advances, and net income after tax during the period of 2015-2019. Researchers also calculated some ratio analysis and noticed that the financial position of Bangladesh Commerce Bank Limited was not so strong because bank's ROA, ROE, NIM and other ratios were below standard. Researchers used secondary data that were examined by using descriptive statistical tools and panel data regression model. Result shows that Bangladesh Commerce Bank has satisfactory operating efficiency, assets management efficiency, and gives loans to customers. In addition, the present study has tested some hypotheses regarding net income after tax, ROA and ROE with total assets, total loans, total deposits and interest income. These hypotheses have been accepted, which means there is no significant influence of the independent variable on the dependent variable. The study suggests that Bangladesh Commerce Bank Limited had the opportunities to make their financial position stronger by utilizing their good financial position and management efficiencies.
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GAZI, Md. Abu Issa,RAHAMAN, Md. Atikur,HOSSAIN, G.M. Anwar,ALI, Md. Julfikar,MAMOON, ZahidurRahman Korea Distribution Science Association 2021 The Journal of Asian Finance, Economics and Busine Vol.8 No.2
The aim of this study is to determine the factors that affect customer satisfaction in the banking sector of Bangladesh because the economic growth and stability of a country depends on the soundness of its banking sector. The study tries to investigate and assess the quality of service on customer satisfaction in the banking sector. As a sample, data were collected from 382 respondents who were customers of 32 selected commercial banks of Bangladesh. A pre-structured questionnaire was used to collect the required data and information. OLS regression model and descriptive statistical tools were used to analyze data. The results of this study reveal that the quality of service (e.g., tangibility, reliability, and empathy) has a statistically significant impact on customer satisfaction. The results also show that there is a positive correlation between the customer satisfaction and service quality dimensions in the banking sector of Bangladesh. The present study finds that in the domestic banking industry the service quality dimensions (i.e., tangibility, reliability, and empathy) have significant positive impact on customer satisfaction. The findings of the present study suggest that Bank Supervisory Authority, Central Bank of Bangladesh, and Bank Management should give special emphasis to ensure maximum satisfaction of banks' customers.
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Relation to Demographic Factors
Md,Abu Issa GAZI,Hasanuzzaman TUSHAR,Razuan Ahmed SHUVRO,Sajun SAHA,Md,Atikur RAHAMAN 한국유통과학회 2021 The Journal of Asian Finance, Economics and Busine Vol.8 No.6
The primary objective of this study is to observe the impact of demographic factors on the job satisfaction of workers of the sugar industry in Bangladesh. Current research determines whether the age, level of education, marital status, and years of experience play a role in the job satisfaction of respondents and whether job satisfaction level differs among respondents in terms of age, level of education, marital status, and years of experience. A total of 300 respondents who are permanent production workers have been selected from state-owned sugar mills in Bangladesh on a random basis. A pre-structured questionnaire and for the information required face-to-face interview was conducted by the researcher. In analyzing data different statistical tools like Chi-square tests, ANOVA, Correlation were applied and data processed by using SPSS. The results of the present study revealed that a higher percentage of the high age workers was more satisfied with their present job than that of low age but statistically not significant. Other factors such as education, experience, and marital status, do not affect overall work satisfaction. The findings of this study suggest that the government and the concerned authority should draft proper policies and special programs to improve the level of satisfaction of sugar industrial workers.
ScienceON
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