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        경찰의 치안서비스품질과 서비스만족 및 생활만족의 관계

        안동현,김찬선,Ahn, Dong Hyon,Kim, Chan Sun 한국융합보안학회 2014 융합보안 논문지 Vol.14 No.3

        이 연구의 목적은 경찰의 치안서비스품질과 서비스만족 및 생활만족의 관계를 규명하는데 있다. 이 연구는 2012년 서울소재 일반 시민들을 모집단으로 설정한 후 유층집락무선표집법을 이용하여 최종분석에 이용된 사례 수는 총 491명이다. 연구에 사용된 설문지는 총 60문항으로 구성되었으며, SPSSWIN 18.0을 이용하여 빈도분석, 요인분석, 신뢰도분석, 다중회귀분석, 경로분석 등을 실시하였다. 설문지 신뢰도는 Cronbach's ${\alpha}$ 값이 .607이상으로 나타났다. 결론은 다음과 같다. 첫째, 경찰 치안서비스품질은 서비스만족에 영향을 미친다. 즉, 신속전문성, 공익성, 공감성, 체계성, 접근성 서비스가 활발히 이루어질수록 범죄발생억제 활동만족은 증가한다. 반면, 쾌적성, 보증성 서비스가 원활히 이루어지지 않을수록 범죄발생억제활동만족은 감소한다. 체계성, 유형성 서비스가 활발히 이루어질수록 경찰력규모만족은 증가한다. 공감성, 체계성, 접근성 서비스가 활발히 이루어질수록 교통안전관련활동만족은 증가한다. 신속전문성, 공감성, 체계성, 유형성, 보증성 서비스가 활발히 이루어질수록 지역사회경찰활동만족은 증가한다. 둘째, 경찰 치안서비스품질은 생활만족에 영향을 미친다. 즉, 신속전문성, 공익성, 공감성, 접근성 서비스가 활발히 이루어질수록 안전생활만족은 증가한다. 신속전문성 서비스가 활발히 이루어질수록 일상생활만족은 증가한다. 셋째, 치안서비스만족은 생활만족에 영향을 미친다. 즉, 범죄발생억제활동만족, 교통안전관련활동만족, 지역사회경찰활동만족이 높을수록 안전생활만족은 증가한다. 경찰력규모만족, 교통안전관련활동만족, 지역사회경찰활동만족이 높을수록 일상생활만족은 증가한다. 넷째, 경찰 치안서비스품질은 치안서비스만족 및 생활만족에 직간접적인 영향을 미친다. 즉, 치안서비스만족은 치안서비스품질과 생활만족을 매개하는 중요한 변수이다. The purpose of this research is to find out the relationship among the quality of service, the satisfaction of service and the satisfaction of life in public security of Police. This research made by Final Judgment based on Seoul Citizens living in Seoul as a focus group, total number of citizens for final analysis is 491. The research consists of 60 questionnaires shows frequency analysis, factor analysis, reliability analysis, multiple regression, path analysis by SPSSWIN 18.0 and reaches the following. The reliability of the survey showed a Cronbach's ${\alpha}$ value of over 0.607. results; First, the quality of service in public security of Police in fluences the satisfaction of service. Second, the quality of service in public security of Police in fluences the satisfaction of life. Third, the satisfaction of service in public security in fluences the satisfaction of life. Fourth, the quality of service in public security of Police in fluences the satisfaction of service in public security and the satisfaction of life directly and indirectly.

      • KCI등재

        『드레드: 거대하고 우울한 늪지의 이야기』에 나타난 백인 온정주의

        안동현(Dong-Hyun Ahn) 19세기영어권문학회 2017 19세기 영어권 문학 Vol.21 No.2

        This article argues that Harriet Beecher Stowe’s second anti-slavery novel Dred: A Tale of the Great Dismal Swamp shows the author’s self-reflection as a white advocate of abolitionism. This article focuses on the character of Edward Clayton, who has much in common with the author, thus making it possible for her to critically review her own status as she speaks for African American slaves. In the novel, there are two court trials involving African Americans. Clayton reveals white paternalism, and emphasizes the weakness of black people instead of crediting their bravery or integrity that they deserve. Clayton feels justified in merely “taking care of them,” instead of focusing on speaking of their anger and cause for resistance. In describing Clayton in these events, Stowe displays a critical distance between him and herself. Clayton’s transformation from a good white man to a real abolitionist begins when he meets with Dred, the slave insurrectionist, and runaway slaves in the swamp. After his experience in the swamp, he begins to embrace African American people as equals which becomes his realistic alternative to Dred’s insurrection and Milly’s pacifism. In the end, he can be said to have overcome and abandoned his white paternalistic tendencies, just as Stowe herself has.

      • KCI등재

        『노-노 보이』에 나타난 인종차별주의 비판: 성취와 한계

        안동현 ( Dong Hyun Ahn ) 영미문학연구회 2005 영미문학연구 Vol.9 No.-

        Since its re-discovery in the mid-1970`s, No-No Boy by John Okada has been regarded as a representative work of Japanese-American literature. In this novel, the author depicts his hero, Ichiro, as a man standing in the middle between his mother`s fanatic Japanese nationalism and wholesale assimilation that the veterans stand for. He had answered in the negative to the questions asking for his loyalty to America, but now he regrets his choice and blames himself for that. Putting him in this stance, the author effectively shows the reader the devastating effect of racism on the Japanese-American community after the World War II. We can say that Ichiro grows mature and comes to understand people and community better during the course of the work and that he finds his place in the society overcoming his self-hatred. Still, he has yet to have a correct understanding that not he but the American government is to blame for his becoming a no-no boy, that he can be a good American without discarding his Japanese heritage. But he does not ask radical questions about America. Rather, as one critic says, Okada "resolves his character`s identity crisis through binary opposition valuing (white) American over Japanese." The major characters, Ichiro the no-no boy, the pro-American Emi, and the idealist Kenji, never consider other places than America as their place to live in. In that sense they are realists. They dream about the ideal America, which is contrasted to the present America, and at the same time they desire to be accepted as an American. Their ideal America is a society that does not exclude them for racial reasons. It seems that the author finds some reasons for hope. In that sense, this novel can be said to be "assimilationist" in the broad sense of the word. No-No Boy is the literary product of the times when it was extremely difficult to criticize the dominant culture`s contradictory attitude towards race, and to insist on their ethnic heritage. This causes some limitations of this work. But in spite of these limitations, it is a great work that shows the tragic effects of racial discrimination, anticipating stronger, more conscious voices of Asian-American writers after the 1970`s.

      • KCI등재
      • KCI등재
      • KCI등재

        『제철공장에서의 삶』 - 중산계급 여성 화자의 역할

        안동현(Dong Hyun Ahn) 한국영미문학교육학회 2006 영미문학교육 Vol.10 No.1

          This paper analyses the role of the narrator in Life in the Iron Mills(1861). The class issue is very important in this novella, which is called the first work to deal with the working class in the American literary history. It is critical to understand the characteristics of this "middle-class" "female" narrator to get a better understanding of the issue. In this novella, the main narrative is the story of the two working class people, Hugh and Deborah. To tell readers the story, Davis created a narrator and a listener(or listeners) who are middle class people. Thanks to their presence and the story frame, readers are presented with the views and ideologies of middle or high class Americans about lower class people, as well as the miserable state of the working class in 1860"s.<BR>  The narrator is very critical and poignant in depicting high or middle class Americans when showing us what typical middle-class Americans say and how they act. This was possible because she was from the same class, which she was very familiar with. On the other hand, she has some limits in presenting working class people. The working class life is described only as dirty, ignorant and full of crimes. She doesn"t relate the working class life to positive traits like adherence to real life and the fulfilling of true value of labor. She presents labor as something to get over to live a meaningful life.<BR>  In the story the worker-artist Hugh Wolfe doesn"t seem to be a type of the working class but an exception of it. In some sense he is a projection of a female artist who is also unprivileged in the society. The author is sympathetic to him when she describes his despair as an artist. But she shows us him to be rather cold and unfeeling, in which he is contrasted with Deborah, the heroine. Davis seems to approve her power of sympathy and affection.<BR>  When showing Deborah"s emotions and values, the narrator reveals her middle class sensitivity. It is also notable that Davis created a realistic and healthy type of working class woman rather than conventional one, which is one of Davis"s great achievements.<BR>  In a sense, this story is not about the working class itself, but about the way in which the middle class people react to working class people. Davis is honest and realistic in that matter. She shows the middle class people as they are and that becomes her self-assessment. That is one of the reasons why Life in the Iron Mills is a great work.

      • 파워요트를 위한 선형 및 의장 모델링 도구 개발

        안동현(Dong-Hyun Ahn),이필립(Philippe Lee),유재훈(Jae-Hoon Yoo),신종계(Jong-Gye Shin),최양열(Yang-Ryul Choi) (사)한국CDE학회 2012 한국 CAD/CAM 학회 학술발표회 논문집 Vol.2012 No.2

        본 논문에서는 파워요트의 설계에 있어 모델링 기능을 수행하는 소프트웨어 애플리케이션을 개발하기 위한 연구를 수행하였다. 이 애플리케이션은 선형을 모델링하는 모듈과 의장 설계 및 구조 스캔틀링 모듈을 포함한다. 본 파워요트에 최적화된 애플리케이션의 모델링 프로세스는 다른 일반 상선과 다른 파워요트의 특성치를 반영하여 이를 기반으로 구성되었다. 또한 Unigraphics NX 의 3D CAD 기능을 사용하도록 OpenNX API 를 사용하여 개발되었다.

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