호텔기업에서 CIT를 이용한 서비스 실패 및 회복 유형 분석, 회복 후의 반응에 관한 연구 - 컨벤션 개최 호텔을 중심으로 -

김정승 ( Jeong Seung Kim ) (사)한국마이스관광학회(구 한국컨벤션학회) 2004 MICE관광연구 Vol.4 No.3

호텔 고객과 종업원의 상호작용이 관계마케팅의 성과에 미치는 영향

김정승(Kim Jeong-Seung) 한국관광레저학회 2003 관광레저연구 Vol.14 No.3

호텔기업에서 CIT를 이용한 서비스 실패 및 서비스 회복에 관한 연구

김정승(Kim Jeong-Seung) 한국관광레저학회 2005 관광레저연구 Vol.17 No.3

식량안보체계 구축을 위한 해외농업 개발과 자원 확보 방안(3/3차연도)

김용택(Yong-Taek Kim),김병률(Byeong-Ryul Kim),이병훈(Byoung-Hoon Lee),전익수(Ik-Su Jun),윤종열(Jong-Yeol Yoon),민자혜(Ja-Hye Min),김정승(Jeong-Seung Kim),성진근(Jin-Keun Seong),김완배(Wan-Bae Kim),김종호(Jong-Ho Kim),이동필 한국농촌경제연구원 2011 한국농촌경제연구원 기본연구보고서 Vol.- No.-

After the global food crisis in 2007 and 2008, world grain prices have rapidly soared. This brought about significant influences on global economy causing the ‘agflation’ phenomenon which describes inflation led by rises in agricultural commodity prices. The world grain market is also unstabilized by uncertain changes in weather and productions. Since Korea is one of the huge food import countries, food security has become one of serious challenges to Korea. Overseas agricultural development is emerging as one of promising policy options to stably secure foods. This is the third and final report which is a third year report of the three-year research. This study has tried to seek an alternative model and policy to establish an effective operating system for overseas agricultural development projects given that Korea"s entry into this field is relatively new and competition over overseas agricultural development is getting intense around the world. Additionally, the study suggested a model and strategies for overseas agricultural development. Previous research has been conducted about several issues as follows: In the first year research, the study attempted to provide a future direction and strategies for international agricultural development by grasping the historical progress and constructing a reasonable definition of the international development. In addition, this study provided information on the possibilities of the oversea agricultural development in Russia, Brazil, Myanmar, and Cambodia. Especially, the conceptual scope of oversea agricultural development includes physical and economic access to safe, sufficient, and nutritious food as well as the establishment of a food security system. In the second year research, the study focused on evaluating the implementation of a 10-year overseas agricultural development plan. In addition, the second year study provided necessary complementary measures and developed a new food security index to consider some elements influencing the world food supply & demand and the overseas agricultural development. In the final year research, the study provided action plans for promoting overseas agricultural development by regions, commodities, and types by reviewing successful private companies" strategies and evaluating their business models and analyzed the economic feasibility studies by analyzing financial statements and business performances. Finally, Based on the various results, the study drew up various desirable business models for successful overseas agricultural development.

커뮤니터 비즈니스 중장기 육성방안(1/3차연도) : 지연성 농업경영체의 경영실태와 성과

박문호(Moon-Ho Park),김정승(Jeong-Seung Kim) 한국농촌경제연구원 2011 한국농촌경제연구원 기본연구보고서 Vol.- No.-

이 보고서는 한국농촌경제연구원의 일반과제로 2011~13년의 3년에 걸쳐 수행될 예정인 ‘커뮤니티 비즈니스의 중장기 육성전략’ 연구의 1차년도 연구결과의 세부과제로서 ‘지연성 조직경영체의 실태와 성과’ 연구의 결과이다. 이 연구에서는 농촌지역 커뮤니티비즈니스의 기초가 되는 마을의 농지와 사람이 결합하여 생산에 기초한 마을 및 들녘단위의 지연성 조직경영체의 현상을 파악하고 커뮤니티비즈니스로서의 발전조건을 검토하였다. 이론적 검토, 정책의 경과, 국내·외 사례 분석을 통하여 들녘 및 마을단위의 지연성 조직경영체의 경영성과와 당면과제를 도출하고, 우수사례를 발굴하여 지속적인 발전이 가능한 커뮤니티 비즈니스 구축에 필요한 기초정보를 제공하고자 하였다. This is a first-year report of a three-year collaborative research entitled "Development Plan for Community Business in Agriculture". There are so many aspects to community business. Among them we concentrate on the actual state and performance of locality-based businesses in the agricultural production sector. After analyzing the actual condition and fruits of locality-based agricultural businesses, we consider the conditions and the possibility of these organizations to develop into community businesses. So this study is composed of two parts as below. 1) Finding the current situation and problems of locality-based agricultural businesses through theoretical reviews, examination of policy changes, and investigation of samples. 2) Analyzing the conditions and possibility of locality-based agricultural businesses to develop into community businesses.

국제농업협력사업 중장기 추진 방안

김용택(Yong-taek Kim),허장(Jang Heo),김정승(Jeong-seung Kim),박복영(Bok-young Park),이태희(Tae-hee Lee) 한국농촌경제연구원 2010 한국농촌경제연구원 연구자료 Vol.- No.-

□ 농업분야 협력사업의 양적 증가 추세에 따라 국제농업협력사업의 안정적, 효율적 추진을 위한 중장기 추진방안을 마련할 필요 □ 중장기 비전과 목표, 추진방향의 설정 ? 비전: 저개발국과의 공존, 공영을 위한 농업ㆍ농촌개발협력 ? 목표: 개발도상국과 저개발국의 식량안보와 빈곤탈피를 지향한 전략적 농림수산협력으로 국가 브랜드 가치 제고에 기여 ? 추진방향: 사업 간 조정역량 제고, 사업성과 위주의 협력사업 발굴 및 추진, 사업추진의 효율성 제고 □ 관련기관의 역할분담 ? 농식품부와 외청, 소속기관이 수행하는 국제협력사업은 농식품부가 총괄하여 조정 - ‘글로벌농림수산협력추진협의회’의 협력사업 심의, 조정기능 강화 - ‘(가칭)글로벌농림수산협력센터’의 설립, 「(가칭)농림수산분야 대외협력촉진에 관한 법률」 제정 ? 장기적으로 농림수산분야 대외 무상원조 사업을 농식품부가 총괄, 집행 □ 중점협력대상국, 사업 분야의 설정 ? 동남아시아와 아프리카를 우선 협력권역으로 설정, 단계적 확대 ? 전략적 협력대상국(자원, 정치적 관계 등 고려), 일반적 협력대상국(협력수요, 수용능력 등 기준 적용) 선정 ? 협력대상국에 관한 현황자료 수집 및 조사, 민간부문 해외농업개발과 연계하여 농업 투자개발을 위한 정보 제공 ? 국가별 수요, 인도적 고려, 국가의 대외 이미지 제고, 해외자원 확보 등의 국가적 목표에 부합하는 사업의 선정 □ 사업추진 방식의 체계화 ? (사업종류) 기획사업, 국제사회와의 공동사업, 경험전수사업, 일반사업으로 구분 - 국제사회와의 공동사업은 궁극적으로 기획사업의 범주에 포함 ? (사업발굴) 서면수요조사, 기존 사업의 후속사업에 대한 수요조사 등 대상국의 수요에 입각한 사업 발굴하고 수요평가를 거쳐 확정 - 일반사업의 경우 단기간, 소규모 전략사업을 발굴하여 사업시행자를 모집하는 방식 추가 □ 예산확보 방식 및 기구 개편 ? 예산지원 관련 법령의 도입으로 사업비 지급근거 마련 ? 예산의 안정적 확보 및 사업의 효율적 관리, 운영 차원에서 예산확보 방식을 현재 보조금 방식에서 출연금 방식으로 개편 ? 농식품부, 외청 및 소속기관, 유관기관ㆍ단체의 협력사업 전체에 대한 실질적 통제가 가능한 방식으로 추진조직 개편 - (1단계) 현행 조직의 확대 → (2단계) 별도 출연기관(법인)의 설립 It is necessary to have mid- to long-term approach to the international agricultural development and cooperation projects, following the increasing trend of the budgets of the projects. We set the vision as to pursue the co-existence and co-prosperity with the less developed countries through the international cooperation for agricultural and rural development. The purpose of the projects shall be to contribute to the enhancement of the national brand value through strategic cooperation which aims for food security and poverty elimination in the developing and less developed countries. The Ministry for Food, Agriculture, Forestry and Fisheries(MIFAFF) needs to control and coordinate all international cooperation projects which are undertaken by all affiliated administrations besides its own projects. The functions of the “Council for Global Agricultural Cooperation” shall be strengthened for more effective coordination of cooperation projects. The establishment of “Global Agricultural Cooperation Center” and enactment of “Act for International Cooperation in Agriculture, Forestry and Fisheries” are also crucial. In the long run, the MIFAFF should take over all international aid projects in the agricultural sector. For “selection and concentration,” we suggest to focus on the south-east Asian region and Africa first as key target areas for cooperation. For target countries, it needs to distinguish strategic cooperation countries and general cooperation countries. Country assistance strategy for agriculture, or CASA, is to be prepared for efficient discovery and implementation of projects. Categories of projects are: special type projects, international collaborative projects, experience transfer projects and general type projects. To discover potential projects, diverse survey should be used including survey in written form. Some small, general type projects which have shown excellent performances can be expanded to become special type projects. International collaborative projects, considering the difficulties in project formation and initiation, need to be categorically combined with the special type projects. For sustained and secure implementation, stable supply of budget is crucial. It can only be possible through introduction of relevant law or regulations which would have clauses on the budget. Current method of budget, subsidization, should be changed to the contribution method so that the implementing agencies can stably perform the projects. Following the change in budgeting, a separate control organization, as corporative body, should be established.

해외농업개발 해외진출기업의 경영전략 분석

김용택(Yong-Taek Kim),김정승(Jeong-Seung Kim),김종호,김완배,성진근 한국농촌경제연구원 2011 한국농촌경제연구원 기본연구보고서 Vol.- No.-

After the global food crisis in 2007 and 2008, world grain prices have rapidly soared. This brought about significant influences on global economy causing the ‘agflation’ phenomenon which describes inflation led by rises in agricultural commodity prices. The world grain market is also unstabilized by uncertain changes in weather and productions. Under such circumstances, food security has become one of most serious challenges to Korea, the fifth largest food importing country. Overseas agricultural development is emerging as one of most promising policy options to stably secure foods. This is the third and final year report of a three-year research. This study tried to seek an alternative model and policy to establish an effective operating system for overseas agricultural development projects given that Korea’s entry into this field is relatively new and competition over overseas agricultural development is getting intense around the world. Additionally, the study suggested a success model and strategies of overseas agricultural development. In the final year research, the study provided action plans for promoting overseas agricultural development by region, commodities, and types by reviewing successful private companies’ strategies and evaluating their business models. And by using various results, the study drew up various success models for overseas agricultural development.

농업부문 가상수(virtual water) 도입 및 활용을 위한 기초연구

김윤형(Yoon-Hyung Kim),김홍상(Hong-Sang Kim),김정승(Jeong-Seung Kim) 한국농촌경제연구원 2012 한국농촌경제연구원 기본연구보고서 Vol.- No.-

Background of Research As a basic study, the purpose of this research is to provide materials and data to introduce virtual water to the agriculture sector by reviewing the virtual water and water footprint theories, comparing agriculture water consumption estimates in long-term water resource plans and reviewing both domestic and international cases where virtual water has been applied. Method of Research This research report consists of 5 chapters. First, chapter 1 shows the necessity of the study and the methods used, and it contains a review of related works. In chapter 2, we explain the concepts of virtual water and water footprint, and review the methods of calculating domestic and foreign virtual water. We also review international cases. In chapter 3, we deduce the policy by calculating and comparing water footprints and agriculture water demands and calculate and analyze domestic food production and virtual water consumption using domestic and international cases of virtual water implementation, and we also draw implications for implementing domestic virtual water based on an analysis of the changes in virtual water consumption according to a consumption scenario, water earnings, and consumption that considers virtual water. In chapter 4, we conduct a virtual water trade analysis based on the results of free trade agreements. We also conduct a water efficiency analysis which can be useful to policy makers who make decisions related to agricultural water management. Lastly, chapter 5 consists of a summary and conclusion. Research Results and Implications The primary results and implications of this research are as follows: The virtual water consumption for production generally showed increasing tendencies, mainly due to the increased production of livestock products (mostly meat). The additional agricultural virtual water consumption required to meet the food self-sufficiency goals is expected to be 1,090.3 million m3 for 2015 and 920.0 million m³ for 2020. Based on the results of virtual water earnings and consumption, using the water footprint theory, the expected decrease in virtual water consumption due to the KOR·US FTA is 304 million m³, while the expected decrease of virtual water consumption due to the KOR·EU FTA is 85 million m³. When both free trade agreements are considered at the same time, the expected decrease in virtual water consumption is 389 million m³, while the decreased amount of agricultural water is 13% of dry field water. The water efficiency index which considers virtual water and distinguishes industry sectors with high agricultural water efficiency from industry sectors with low agricultural water efficiency can provide useful information when considering policies that distribute water to areas with high water efficiency.