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온라인디지털콘텐츠산업의 보호에 관한 연구 -온라인디지털콘텐츠산업발전법을 중십으로-
강성주,Kang, Sung-Ju 한국정보기술전략혁신학회 2004 情報學硏究 Vol.7 No.2
디지털콘텐트산업은 정보화사회의 핵심적인 기반산업분야이나 복제의 용이성으로 디지털코텐츠를 법적으로 보호하지 않는다면 우리사회가 필요로 하는 디지털콘텐츠의 개발의욕을 저하시켜 산업발전을 기대할 수 없을 것이다. 따라서 디지털콘텐츠제작자의 법적보호는 국가적 이익을 극대화하기 위한 필수불가결한 조치일 것이다. 이러한 디지털콘텐츠제작자의 법적보호를 위하여 탄생한 법이 온라인디지털콘텐츠산업발전법이다.
강성주(Sung Ju Kang),정경문(Kyoung Moon Jeong),김기운(Kee-Woon Kim),장동호(Dong Ho Chang) 한국자동차공학회 2012 한국자동차공학회 학술대회 및 전시회 Vol.2012 No.11
The temperature distribution of patterned tire is numerically predicted using the three dimensional full patterned tire model. A three dimensional periodic patterned tire model is constructed by copying 1-sector mesh in the circumferential direction. Using the static tire contact analysis, the strain cycles during one revolution are approximated with the strains at Guassian points of the elements which are sector-wise repeated within the same circular ring of elements, by neglecting the tire rolling effect. Based upon the multi-axial fatigue theory, the maximum principal strain is used to represent the combined effect of six strain components on the hysteretic loss. Hysteresis is measured in a lab experimentally in terms of tan δ. In the following, the deformation due to the inflation and vertical load is calculated using ABAQUS. Then heat generation rate in each element is calculated using an in-house code. Lastly, temperature distribution is calculated using ABAQUS again. Through the numerical experiments, the validity of the proposed prediction method is examined by comparing with the experiment and the temperature distribution of three dimensional periodic patterned tire model are compared with those of the main-grooved simple tire model.
타이어 패턴 및 노면 설계가 그루브 원더에 미치는 영향
강성주(Sung Ju Kang),정경문(Kyoung Moon Jeong),김기운(Kee-Woon Kim) 한국자동차공학회 2010 한국자동차공학회 학술대회 및 전시회 Vol.2010 No.11
Driving on a wet road is extremely dangerous due to the low coefficient of friction between the tire and the road surface. In order to improve wet performance, longitudinal grooves are ground in concrete highways. Such grooves, however, can exert unwanted side forces and lead to critical component for passenger satisfaction. Longitudinal grooves of tire tread can interact with the road grooves under normal driving conditions. If the interaction is severe enough, then a vehicle tends to experience lateral accelerations and yaw motions. When the lateral accelerations are large enough, drivers and passengers will detect them primarily at the seat. Groove wander, then, is defined as the annoying lateral motion experienced on grooved highways. When the groove wander motion becomes too high, customers will complain. This paper is to estimate the effect of the tire tread groove on the groove wander in the different grooved domestic highways using the finite element analysis based on a static loading or a steady-state rolling assumption. The road groove can be located anywhere relative to the tread element. Therefore, the lateral force of the tire is changing depending on the location of the groove road. It is found that the waveform for the tire with varying grooved road position has as peak-to-peak lateral force in order to estimate the rating of groove wander. The effect of the road groove width and the pitch length on the peak-to-peak lateral force of tire is discussed. This study will be useful for the tire tread design to minimize groove wander.
우리나라 전자상거래 분쟁 해결을 위한 ADR의 발전 방안에 관한 고찰
강성주(Kang Sung-Ju) 한국상품학회 2004 商品學硏究 Vol.- No.32
A rapid growth of Electronic Commerce inject fresh vigor to the Korea economic and occupy a position one of transaction in our life. But electronic Commerce revealed many dispute between seller and buyer. Electronic Commerce dispute styles are very variety too. This paper present solution of dispute of electronic Commerce. Dispute solution is ADR that watched by the many people in recent years. Therefor This paper try deliberating keynotes & matters of ADR and discuss about improvement plan of ADR
서비스품질에 따른 온.오프라인 고객만족 및 행동의도에 관한 연구
강성주(Sung-Ju Kang),박영균(Young-Kyun Park) 중앙대학교 한국전자무역연구소 2010 전자무역연구 Vol.8 No.4
본 연구에서는 은행을 이용하는 고객들의 만족영향 요인으로서 서비스품질을 선행요인으로 하여 고객만족과 사후에 전개되는 행동과의 관계를 구조적으로 측정하였다. 본 연구결과 은행에 있어서의 시장경쟁력은 고객지향적인 관점에서 제시되어야 하며, 고객이 당면해야 하는 기능적(현대화된 시설 등)인 측면과 미학적(종사원 유니폼 등)인 측면은 중요한 실행요인으로 고려되어야 한다. 또한, 반응성 요인과 공감성 요인의 경우 은행은 고객의 ‘욕구(필요)’를 파악하여 고객이 처한 바를 해결해 줄 수 있는 능력이 만족요인으로 나타났다. 이를 위하여 직무수행능력의 향상을 위해 종업원들에게 서비스 교육을 제공해야 한다. 또한, 은행은 변화하는 시장 환경에 대처할 수 있는 적응력과 경쟁력 향상을 도모해야 한다. This study recognizes service quality as a quality to bank customer satisfaction and evaluates the structural relationship between customer satisfaction and its ensuing behaviors. The market competitiveness of banks, based on this research, should be presented from a customer-oriented viewpoint, taking into account the functional(modern facilities, etc.) as well as the athletic(employees' uniforms, etc.) aspects of their respective establishments. Also for the responsiveness and empathy factor, banks must become aware of customers' needs and possess the ability to satisfy them. To do this, service training must be provided to employee to improve job performance. Also, banks must gain flexibly to adapt to the changing market environment and to increase competitiveness.
강성주(Sung-Ju Kang),노승훈(Seung-Hoon Noh) 중앙대학교 한국전자무역연구소 2009 전자무역연구 Vol.7 No.4
본 논문의 목적은 고객만족에 대한 문헌연구들을 기반으로 하여 모바일 게임서비스를 이용하는 게이머의 만족요인과 사용행태에 관하여 실증적으로 검증함으로써 모바일게임의 활성화에 기여하는 것이다 결과를 요약하면 다음과 같다 첫째, 모바일 게임서비스에 대한 만족도는 게임가능지역과 게임 중 끊김(장애)이 불만족한 것으로 나타났으며, 게임이용요금에 대해서는 전반적으로 매우 불만족함을 보여주고 있다 둘째, 시급히 해결해야 할 과제로는 지하공간과 대형밀집 지역에서의 게임불능이 우선순위로 나타났고, 또한 게임 중 끊김(장애)도 꽤 높은 문제점으로 지적되고 있다 셋째, 모바일게임 이용자들이 가입한 서비스업체에 방문할 경우 가장 중요한 속성은 담당직원의 친절한 응대태도, 적극적인 문제해결 및 조회에 대한 빠른 응답이 매우 중요하다는 반응을 나타내고 있다 The purpose of this paper is to contribute to the activation of mobile game by scrutinizing the theoretical background of CSM(Customer Satisfaction Management) and reviewing its behavioral guidance and looking over the ways of implementation in real enterprises serving mobile game through case studies on SKT(SK Telecom Co Ltd) and question surveys for CSM The results of the practical survey which questioned satisfaction/dissatisfaction of SKT customers are as follows At first, those using mobile game area, and very dissatisfactory of price for using mobile game service Second, as the problems SKT should solve in hurry, service failure area like underground and crowd district is the top of problem and dropping service among playing game is high level of problem Third, the most important aspects when a customer visits SKT are the positive problem-solving, the rapid response for the inquiry and the kind attitude of the employee in charge