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민간항공조종사의 항공교통관제 관련 인적 에러에 관한 연구
최진국(Jinkook Choi) 대한인간공학회 2018 大韓人間工學會誌 Vol.37 No.3
Objective: The purpose of this paper is to understand the flight crew error related with the ATC (air traffic control) communication. Background: The flying skill of the pilots are regarded as core part human performance in an Airline, however international society such as ICAO recommend airlines to implement competency based training which deals communication as core competency including ATC communication in English. Method: This study deals with the human errors of the airline pilots on ATC communications through LOSA (Line Operation Safety Audit) implemented by airlines A. Results: The most frequent communication errors on ATC by pilots are the wrong readback to ATC There are more error on larger fleet that operated mainly in international flights. Conclusion: The mismanagement of ATC errors by pilots are wrong readback or misinterpretation of ATC instructions. The mismanagement rate has been improved by 46% that first LOSA. Application: This study may help other airlines to enhance their managements on ATC errors. The airlines may train their pilots to manage ATC communication error and improve the system by providing situation awareness contents available for pilots including the training. The airline also may publish the information material explaining the ATC on the airports about special characteristics so the flight crew may have increased situation awareness.
항공기 조종사에게 요구되는 인간행동 심리역량에 관한 연구
김소연(Soyeon Kim),최진국(Jinkook Choi) 대한인간공학회 2018 大韓人間工學會誌 Vol.37 No.3
Objective: The Purpose of this paper is to study psychological competency and human behavior required to be a safe and efficient pilot. The success of the airlines are depend upon the safety records, so to provide psychological support programs and the selection of good pilot are becoming so important. Background: The safety always comes first in aviation field since the accidents are usually associated with human casualties and property damages. The aviation industry is expanding rapidly, and the demands for the pilot are increasing. Method: It was required to interview the subject matter expert in pilot training in military, airline and general aviation fields to find out the psychological competency and human behavior required to be a safe and efficient pilot. Results: The resilience which is the core psychological competencies of pilots is the competency based on the technical proficiency and personality. The resilience is the function utilizes the knowledge and proficiency through intentional self-control under unexpected situation or environment. Conclusion: It is recommended to consider the concentration of attention distribution and resilience related with personal factor as self-efficacy, sincerity, openness and self-control on hiring and selecting pilots. Application: The aviation organizations are expected to review psychological competencies and human behavior on hiring process for a cadet program for long term management.