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경찰 공무원들의 감정노동, 직업 전문성 인식도 및 직무만족도가 소진에 미치는 영향
양혜경(Hye-Kyeong Yang),정의돈(Eui-Don Jeong),김정선(Jeong-Seon Kim) 한국산학기술학회 2023 한국산학기술학회논문지 Vol.24 No.9
본 연구는 경찰 공무원들의 감정노동, 직업 전문성 인식도 및 직무만족도가 소진에 미치는 영향을 규명하고자 실시된 서술적 조사연구이다. 자료 수집은 C 지역과 D 지역에 근무하고 있는 경찰 공무원 216명을 대상으로 2022년 11월 20일부터 12월 15일까지 진행되었고, 수집된 자료는 SPSS 24.0 프로그램을 이용하여 t-test 및 ANOVA, 상관분석, 다중회귀분석을 시행하였다. 연구 결과 연령, 감정노동, 직무만족도가 소진의 영향 변수로 확인되었으며, 연령이 낮을수록(β=-7.414, p=.020), 감정노동 점수가 높은 군(high 군 β=15.837, p<.001, very high 군 β=9.440, p=.001), 직무만족도 점수가 낮은 군(high 군 β=-5.190, p=.043, very high 군 β=-11.869, p=.001)이 소진에 유의한 영향을 미치는 것으로 나타났다. 이 요인들은 소진을 66.1% 설명하고 있었다. 연구 결과를 종합하여 보면 경찰 공무원들의 소진은 감정노동에 의해 더 큰 영향을 받고 있음을 알 수 있다. 따라서 감정노동에 대한 적절한 관리가 필요하며, 감정노동과 소진의 문제를 단순한 개인의 문제가 아니라 경찰 조직의 발전을 위해서 관리되어야 할 문제로 인식하는 것이 필요하며 이러한 부작용을 줄이기 위해 제도적 장치 보안이 도입되기를 제언한다. This study investigates the effects of emotional labor, professional job perception, and job satisfaction on burnout of police officials. Data were collected from 2016 police officers working in C and D areas from November 20 to December 15, 2022. The collected data were analyzed by t-test, ANOVA, correlation analysis, and multiple regression analysis using the SPSS 24.0 program. The results of the study identified age, emotional labor, and job satisfaction as variables influencing burnout. Lower age (β=-7.414, p=.020), higher emotional labor score (high group β=15.837, p<.001; very high group β =9.440, p=.001), and lower job satisfaction score (high group β=-5.190, p=.043; very high group β =-11.869, p=.001) were observed to significantly impact burnout. Taken together, we determined that exhaustion of police officials is more affected by emotional labor, which requires the appropriate management of emotional labor. Moreover, it is necessary to recognize that emotional labor and exhaustion are not just problems affecting individuals, but need to be managed for the development of police organizations. We suggest the introduction of institutional device security to reduce these side effects.
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신수희(Soo Hee Shin),양혜경(Hye Kyeong Yang),조영채(Young Chae Cho) 韓國學校保健學會 2007 韓國學校保健學會誌 Vol.20 No.1
Purpose: The present study intended to reveal the association between the physique of adolescent women and dysmenorrhea, and the factors related to the frequency of dysmenorrhea. Methods: The study subjects included 511 girls of a women's high school in Daejeon city and they were, during the period of March 1st through April 30th, 2005, given self-administered questionnaires about frequency of menstruation, age, physique, exercise, and such menstruation-related items as age of menarche, menstrual period and days, and amount. Results: As with the frequency of dysmenorrhea, 38.4% experienced it ｢always｣, 44.6% ｢occasionally｣, and 17.0% ｢almost scarcely｣, and those with dysmenorrhea accounted for 83.0% of the subjects. The frequency of dysmenorrhea was not significant difference according to the BMI and HPI. However, the lower the age of menarche and the greater the amount of menstrual flow, the more frequent dysmenorrhea. The symptoms of dysmenorrhea included the highest frequency of low back pain(68.5%) and it was followed by abdominal pain(65.9%), sensibility(54.0%), fatigue(51.7%), and nervousness(49.5%). These accompanied symptoms tended to be worse as the frequency of dysmenorrhea increased. The multiple logistic regression analysis revealed that the relative risk of frequency of dysmenorrhea is 2.2 times in age of 14, by a standard age of 15 as menarchial age, 2.2 in 13, and 3.1 in below 12. The menstrual days was 3.0 times in both below 2 days and over 8 days with the standard days of 3-7 days. The menstrual amount was 1.9 times in the group with a greater amount of menstrual bleeding and 1.5 times in the group with a less amount than the normal group, respectively. Conclusion: The above results suggest that the rate of experiencing dysmenorrhea was up to 83.0% and 38.4% from these had dysmenorrhea upon every menstruation. It is thought that dysmenorrhea could be a great disadvantage sufficient to impair optimal health to a larger body of school girls. Further, for quality of life, it is required that more fundamental strategies instead of pain killers or others for palliation of dysmenorrhea would be established among adolescents.
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