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기업업무 분석을 위한 자동화된 도구 개발과 경영정보 데이타베이스 구축에 대한 연구
김희웅,배성문,최인준 한국경영과학회 1993 한국경영과학회 학술대회논문집 Vol.- No.2
Since information systems have been treated as a management tool, a model is required to express and analyze processes from the organizational point of view. Further, a systematic methodology is required to analyze and diagnose organizational processes to improve them. To improve existing organizational processes, it is needed to describe all the processes to the organization. However, because of the complexity and unstructuredness of the processes organizational information on processes, departments, staffs, and resources. Based on this model, we have developed a management information database and a computerized tool which help analyze and diagnose organizational processes. The organizational process model, management information database, the automated tool may be used for BR(Business Re-engineering).
김희웅,김영걸 한국경영과학회 1997 한국경영과학회지 Vol.22 No.3
Organizational change projects such as Business Process Redesign (BPR) have been perceived to incur high risk due to their high management complexity, enterprise-wide impact, and steep project cost. This research intends to reduce such risk by developing a systematic process redesign method, called Dynamic Process Modeling (DPM) method. DPM integrates the customer-oriented business process modeling technique with computerized visual simulation technique to promote better understanding of the target process and enable performance simulation of the proposed redesign alternatives prior to actual BPR implementations. For the customer-oriented process modeling, we propose Dynamic-Event Process Chain (Dynamic-EPC) extending from the conceptual customer process model, Event-Process Chain (EPC). We compare DPM with four other implementation-level process modeling methods over eight criteria and demonstrate its effectiveness by applying it to the real-world hospital BPR case.