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        • KCI등재

          Product-Service Systems Design Approach

          Kim, Yong Se(김용세),Lee, Ju Hye(이주혜),Lee, Hee Ju(이희주),Lee, Joon Seo(이준서) 한국전시산업융합연구원 2015 한국과학예술융합학회 Vol.20 No.-

          Service elements are added to the product to improve the company it its sales and innovation. The servitization process could take many different routes reflecting various properties of the manufacturing firm and its business contexts. Product-service systems (PSS) design method developed at Sungkyunkwan Universty, Service Design Institute, has been applied to a small furniture manufacturing company to demonstrate the utility of the method and to devise improvements. First, the business context of the company has been analyzed and key values have been identified. A co-creative session has been conducted to develop initial service concepts to drive those key values. The diverse positioning of those service concepts on the scale of service supporting product and service support customer is then developed to plan servitization phases. The specific service concepts are about company-customer relationship building as well as customization and personalization in this case. Initial service concepts are detailed with service blueprint so that prototyping and customer experience evaluation can be done. Business models in different servitization phases are designed. Further prototyping and customer experience evaluation has been done with business strategy improvements. In this paper, the proudct-service systems design method has been reviewed and the specific and real processes of the servitization using design will be described with discussion on the improvement of the method and the enhancement of the business.

        • KCI등재

          Representation of Social Contexts for Service Interaction in Product-Service Systems

          Kim, Yong Se(김용세),Kumiko Suzuki,Jeong, Heji(정혜지) 한국전시산업융합연구원 2015 한국과학예술융합학회 Vol.19 No.-

          A Product-Service Systems (PSS) is composed of service and product element to provide values for relevant stakeholders. A typical service interaction involves providers and receivers, and respective values are provided in a social interaction. In cases, more than one providers are interacting with a receiver. In others, service interaction is happening in a public manner where social issues amang peer receivers are important. When service channel is supported by physical touchpoints, receivers would interact with products, which may interact with providers. Thus, in PSS, a various kinds of interactions occur in diverse social contexts. A simple representation method for social contexts is introduced where service providers, receivers and products are represented as nodes and interaction between them are represented as directed edges. Social context of several PSS examples are described with this. In booth designing and operating PSS, social context representations could be used in analyzing and comparing key aspects of social interaction types to retrieve similar cases to exploit related interaction design strategies and operation know-hows.

        • KCI우수등재

          [논문]형사제재시스템과 회복적 사법 - '회복적 사법의 이념과 형사제재체제의 개편(이호중)'에 관한 의견을 겸하여 -

          김용세(Kim Yong-Se) 한국형사법학회 2005 刑事法硏究 Vol.23 No.-

          '스콜라' 이용 시 소속기관이 구독 중이 아닌 경우, 오후 4시부터 익일 오전 7시까지 원문보기가 가능합니다.

          In recent decades reformers have long searched for better, and especially less destructive and more effective, responses to crime. The latest result of this search is restorative justice. Nevertheless lay people often do not see the need for limitations and constitutional safeguards in a legal procedure. On the order hand, for lawyers, who are very firmly socialized into the legal system, it seems to be very hard to disengage from traditional principles and functional distinctions. It seems to be desirable and rightful that attempt to overcome weaknesses of traditional disciplinary justice system with the introduction of restorative sanction('the third way'). The third way would discredit the wrongful act, without limiting itself to the mere infliction of pain on the offender, and requiring the offender to engage in positive and constructive activities instead. At the same time, by focusing on the process of social learning, restitution goes beyond therapeutic responses to crime without attempting to strip the offender of his personality in all of its complexity. In this way, restitutive and mediative alternatives can function as unique means of escaping from the dilemma created by the antagonistic traditional aims of punishment. I don't agree, yet, to the radical assertions substituting restorative justice for traditional criminal justice system, neither do I agree to the opinion that adopt restorative sanctions as principal measure of the reaction to criminal behaviors and regard traditional punishments as only supplementary means.

        • KCI등재

          제품-서비스 통합시스템에서의 서비스 상호작용의 사회적 상황 표현기법

          김용세 ( Yong Se Kim ),( Kumiko Suzuki ),정혜지 ( He Ji Jeong ) 서울과학기술대학교 과학문화전시디자인연구소 2015 한국과학예술융합학회 Vol.19 No.-

          A Product-Service Systems (PSS) is composed of service and product element to provide values for relevant stakeholders. A typical service interaction involves providers and receivers, and respective values are provided in a social interaction. In cases, more than one providers are interacting with a receiver. In others, service interaction is happening in a public manner where social issues amang peer receivers are important. When service channel is supported by physical touchpoints, receivers would interact with products, which may interact with providers. Thus, in PSS, a various kinds of interactions occur in diverse social contexts. A simple representation method for social contexts is introduced where service providers, receivers andproducts are represented as nodes and interaction between them are represented as directed edges. Social context of several PSS examples are described with this. In booth designing and operating PSS, social context representations could be used in analyzing and comparing key aspects of social interaction types to retrieve similar cases to exploit related interaction design strategies and operation know-hows.

        • KCI등재

          영국의 회복적 교정 실무현황과 도입가능성

          김용세(Kim, Yong-Se) 한국피해자학회 2011 被害者學硏究 Vol.19 No.1

          '스콜라' 이용 시 소속기관이 구독 중이 아닌 경우, 오후 4시부터 익일 오전 7시까지 원문보기가 가능합니다.

          In the last few decades, most of the western countries have explored and adopted the idea of restorative corrections. Restorative Correction is unaccustomed concept for the Korean practitioners and researchers, though they have begun to be interested in ‘Restorative Justice’ in these several years. In this paper I intended to examine the potential of applying restorative correction in Korea. For the realization of this plan, I tried to keep the perspective of comparative law and cultures between Korea and UK also. In order to carry out the purpose; Firstly I introduced briefly the history of restorative justice in UK. Secondly I examined and analyzed current programs of restorative correction in UK, which is the one of the most advanced countries in this field. Then I research into appropriate practice models for the Korean correctional officers and institutes, the way of introduction and the expectable effectiveness.

        • 민간단체에 의한 범죄피해자 지원의 현황과 전망

          金容世(kim, Yong-Se),金鍾德(Kim, Jong-Duk) 한국피해자학회 2003 被害者學硏究 Vol.11 No.2

          '스콜라' 이용 시 소속기관이 구독 중이 아닌 경우, 오후 4시부터 익일 오전 7시까지 원문보기가 가능합니다.

          It was at the beginning of 1970s that the victiroology is introduced in Korea. The subject of victim of crime didn't appeal to both the learned circles and the men of affairs of Law in Korea until the late 1900s. In the 1900s, non-governmental organization standing for victim support comes into being and the Korean Association of victiroology is founded, which shows that the recognition of victim of crime changes a great deal. However, it is true that the target of support is confined to victims of particular crime such as sexual violence, domestic violence and child abuse. Besides, there are still needs for the specialized man power to support victims of crimes. Chapter 2 covers the importance and the types of non-governmental organization for victim support. Chapter 3 shows the process of founding the organizations for victim support and its present situation focusing on the cases of England, the United States and Japan. In addition, it introduces the types of non-governmental organization for victim support. Chapter 4 is to present how the victim support is going on in Korea and to show the solution for its present problem. 2003 is regarded as the year that the victim support of Korea made a great progress. According to the recent report, Gimcheon Branch Office of Daegu District Public Prosecutors' Office agreed to the proposal on forming a comprehensive organization to support victims in collaboration with experts from various fields including social activists, psychiatrists and professors. This organization aims at providing victims of crime with a support of prime quality in combination with sexual violence victims counseling, resource center on domestic violence and child abuse prevention center.

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